|   homepage   |   about E-LIS   |   browse   |   search   |   help   |   classification schema   |   submission guidelines   ||
| Login/Your pages | Create Account|

Information Services for Supporting Quality Management in Healthcare

Kostagiolas, Petros A. (2006) Information Services for Supporting Quality Management in Healthcare. [Journal Article (Print/Paginated)]

Full text available as:

[img]
Preview
PDF - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
213Kb Language: English

Abstract(s)

In today’s world, society and the economy are placing an increasing emphasis on information and its quality. Quality and information management are interrelated, and advances in information and communication technology have led to a re-assessment of many management practices. In this paper the role of information services in supporting quality management in healthcare is considered. The importance of information to quality in healthcare is examined and an analysis of the role of the international standard ISO 9001:2000 in supporting data, information and knowledge management is conducted. A framework is presented for quality management in healthcare through the support of information services.


Item Type:Journal Article (Print/Paginated)
Keywords:Information management, quality, healthcare, ISO 9001:2000
Subjects:A. Theoretical and general aspects of libraries and information. > AC. Relationship of LIS with other fields .
F. Management. > FZ. None of these, but in this section.
D. Libraries as physical collections. > DK. Health libraries, Medical libraries.
Full Metadata:Show all fields
ID Code:11483
Deposited By:Kostagiolas, P.A.
Deposited On:25 Sep 2007
Last Modified:19 Nov 2008 12:57
Statistics:View statistics for this eprint

1 Elsner W, The “new” economy: complexity, coordination and a hybrid governance approach. International Journal of Social Economics, 2004; 31: 1029–49.

2 Pfeffer N, Coote A, Is quality Good For You: A Critical Review of Quality Assurance In Welfare Services. Institute for Public Policy Report, London, 1996.

3 Reeves CA, Bednar DA. Defining quality: alternatives and implications. The Academy of Management Review 1994; 19: 419-45.

4 Ward PL, Management and the management of information, knowledge–based and library services 2002. Library Management 2003; 24:126-159.

5 Cragg PB. “The information systems content of the Baldrige and EFQM model. Total Quality Management 2005; 16: 1001–8.

6 Adamson I. Knowledge management: the next generation of TQM? Total Quality Management 2005; 16: 987–1000.

7 Bokos GD. Introduction to Information Science. Athens: Papasotiriou Publications [in Greek], 2001.

8 Banou C. Money and taste – new roles for the Greek publishers in a changing era: a case-study of small publishing markets. International Journal of the Book [in publication], 2006.

9 Chlomoudis C, Kostagiolas PA. Modern Libraries-Information Centres: Organisation and New Trends. Athens: J&J Hellas Publishing [in Greek], 2004.

10 Wreder K, Beznosov K, Bramblett A, et al. Architecting a computerized patient record with distributed objects. HIMMS Proceedings, 1998.

11 Papadakis I, Chrissikopoulos V, Polemi D. Secure medical digital libraries. International Journal of Medical Informatics, 2001; 64: 417–28.

12 Bohigas L, Heaton C. Methods for external evaluation of health care institutions. International Journal for Quality in Health Care, 2000; 12: 231–38.

13 Casey J. Into battle with total quality management. International Journal of Health Care Quality Assurance 1993; 6: 12–47.

14 Irvine D, Donaldson L. Quality and standards in health care. Proceedings of the Royal Society of Edinburgh 1993; l (101B): 1–30.

15 Morgan J, Everett T. Introducing quality management in the NHS. International Journal of Health Care Quality Assurance, 1990; 3: 23–36.

16 Roberts I. Quality management in health care environments. International Journal of Health Care Quality Assurance, 1993; 6: 25–35.

17 Moody D, Motwani J, Kumar A. Implementing quality initiatives in the human resources department of a hospital: a case study. Managing Service Quality 1998; 8: 320–26.

18 Maynard A, Competition and quality, rhetoric and reality. International Journal for Quality in Health Care 2000; 10: 379–84.

19 Lari A, Kaynama S. Information management of ISO 9001. Proceedings of Biennial International Conference of Eastern Academy of Management, San Jose, Costa Rica, 2001.

20 Nwabueze U, The Implementation of TQM for the NHS manager. Total Quality Management 2001; 12: 657–75.

21 Kostagiolas PA, Platis C, Apostolakis J. A quality management strategy through the healthcare information systems development in Greece. International Journal of Quality & life Science 2004; 2: 80–84.

22 Grobe SJ. Informatics: the infrastructure for quality assessment and quality improvement. Editorial comment. Journal of the Am. Med. Inform. Assoc. 1995; 2: 267–68.

23 Fitzmaurice JM, Adams K, Eisenberg JM. Three decades of research on computer applications in healthcare: medical informatics support at the agency for healthcare research and quality. Journal of the Am. Med. Inform. Assoc. 2002; 9: 144–60.

24 Srdoc A, Sluga A, Bratko I. A quality management model based on the “deep quality concept”. International Journal of Quality and Reliability Management 2005; 22: 278–302.

25 Cragg PB. The information systems content of the Baldrige and EFQM models. Total Quality Management, 2005; 16: 1001–8.

26 Lari A. An integrated information system for quality management. Business Process Management Journal, 2002; 8:169–82.

27 Srdoc A, Sluga A, Bratko I. A quality management model based on the “deep quality concept”. International Journal of Quality and Reliability Management 2005; 22: 278–302.

28 Kostagiolas PA, Chlomoudis C. A reformation tool: a semi dynamic web based management information system in the service of the regional health & welfare system of the Ionian Islands. Proceedings of 1st International Conference on Information Communication Technologies in Health, Samos Island, Greece, 2003.

29 Bokos G D. Introduction to Information Science. Athens: Papasotiriou Publications [in Greek], 2001.

30 Ackoff RL. From data to wisdom. Journal of Applies Systems Analysis 1989; 16: 3–9.

31 Brown JB, Sonksen P. Evaluation of the quality of information retrieval of clinical findings form a computerized patient database using a semantic terminological model. Journal of Am. Inform. Assoc. 2000; 7: 392–403.

32 Botti-Kanellopoulou M. Information Law. Athens: Legal Library Publications [in Greek], 2004.

33 Papadakis I, Chrissikopoulos V, Polemi D. A secure web-based medical digital library architecture based on TTPs. Proceedings of the 16th International Conference of Μedical Infobahn in Europe – ΧVI MIE 2000, 2000, pp. 610–16.

34 McLeod J. Assessing the impact of ISO 15489–a preliminary investigation. Records Management Journal 2003: 13: 70–82.

35 Srdoc A, Sluga A, Bratko I. A quality management model based on the “deep quality concept”. International Journal of Quality and Reliability Management, 2005; 22: 278–302.

Archive Staff Only: edit this record

|     E-LIS is hosted by AEPIC at CILEA     |     Powered by GNU Eprints software|