Diseño de información digital: revisión y clasificación de indicadores heurísticos para contenidos web

Jiménez-Iglesias, Lucía, Pérez-Montoro, Mario and Sánchez-Gómez, Lydia Diseño de información digital: revisión y clasificación de indicadores heurísticos para contenidos web. El profesional de la información, 2017, vol. 26, n. 6, pp. 1029-1046. [Journal article (Paginated)]

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English abstract

Digital information design: Web content heuristics review and classification. Since the emergence of the Internet there has been continuous evolution in interface design, with designers trying to offer a good experience to users. Website developers regularly turn to heuristic indicators that have been collected throughout years of research and praxis. Nevertheless, these indicators are diverse and it is complicated locating which ones are applicable in every case. The objective of this work is to identify and analyze the most scientifically and geographically relevant heuristic indicators through a mapping review, in order to classify them according to formal and content components. The results are two taxonomies which make it easier to identify the location, and analyze and apply the guidelines.

Spanish abstract

Desde la aparición de Internet se ha producido una continua evolución en las interfaces, intentándose ofrecer una buena experiencia a los usuarios. Los profesionales implicados en el diseño y desarrollo de sitios web recurren en muchos casos a los indicadores heurísticos que se han ido recopilando durante años de investigación y praxis. Sin embargo, tales indicadores presentan características heterogéneas, siendo complicado localizar los que son aplicables en cada caso. El objetivo de esta investigación es identificar y analizar, mediante una revisión de mapeo, los indicadores heurísticos con mayor relevancia científica y geográfica, y clasificarlos según diferentes elementos formales y de contenido. El resultado son dos taxonomías que facilitan la localización, análisis y aplicación de los indicadores, y que constituyen un instrumento para que los profesionales e investigadores del ámbito aborden la evaluación de interfaces web.

Item type: Journal article (Paginated)
Keywords: Diseño de información; Diseño web; Sitios web; Contenidos; Experiencia de usuario; Diseño centrado en el usuario; Diseño de interacción; Usabilidad; Indicadores heurísticos; Directrices; Revisión; Taxonomías; Revisión bibliográfica; Information design; Web design; Web sites; Content; User experience; UX; User-centered design; Interaction design; Usability; Heuristics; Guidelines; Review; Taxonomies; Bibliographic review.
Subjects: B. Information use and sociology of information > BI. User interfaces, usability.
H. Information sources, supports, channels. > HQ. Web pages.
I. Information treatment for information services > IK. Design, development, implementation and maintenance
Depositing user: Vera M Graña
Date deposited: 08 Mar 2019 08:21
Last modified: 08 Mar 2019 08:21
URI: http://hdl.handle.net/10760/34181

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