El bibliotecario electrónico : consideraciones en torno al servicio de referencia en la era digital

Talavera Ibarra, Ana María El bibliotecario electrónico : consideraciones en torno al servicio de referencia en la era digital. Biblios, 1999, n. 3. [Journal article (Unpaginated)]

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English abstract

Through history, the mission of the librarian has been the same one: to provide information that the user needs. The service of reference facilitates the access to the information and that helps the user to locate it. But this service has undergone changes throughout the time, and it has been seen specially affected by the advance of the technology. In this article, the author considers some common aspects in developed countries and our country; and also, he provides some useful elements to help to the professional of BCI in the performance of his work like reference librarian to provide an efficient service to the user. Finally he concludes saying that the reference service needs to concentrate in the particular necessities of the user, and not to group.

Spanish abstract

A través de la historia la misión del profesional en Bibliotecología y Ciencia de la Información ha sido la misma: la de proveer información que el usuario necesita. El servicio de referencia facilita el acceso a la información y que ayuda al usuario a ubicarla. Pero este servicio ha sufrido cambios a lo largo del tiempo, y se ha visto especialmente afectado por el avance de la tecnología. En este trabajo, su autor considera algunos aspectos comunes en países desarrollados y en nuestro país; e igualmente, proporciona algunos elementos útiles para ayudar al profesional de BCI en el desempeño de su trabajo como referencista en su labor diaria de proporcionar un servicio eficiente al usuario. Finalmente concluye diciendo que el servicio de referencia necesita concentrarse en las necesidades particulares de los usuario, y no agrupar o tratar de generalizar las necesidades reales de información de los mismo.

Item type:	Journal article (Unpaginated)
Keywords:	Servicio de referencia, evolución de los bibliotecarios, cambios tecnológicos, Peru, reference service, evolution of librarians, technological changes
Subjects:	J. Technical services in libraries, archives, museum.
Depositing user:	Biblios Comité Editorial
Date deposited:	02 Dec 2004
Last modified:	02 Oct 2014 11:59
URI:	http://hdl.handle.net/10760/5700

References

Berger, Christopher (1996). Reference service: a thing of the past?. The Reference Librarian, No. 54, pp. 115-123. (Section 3: Future roles and responsibilities of reference librarians).

Bopp, RichardE. & Smith, Linda C. (1995). Reference and information services: an introduction. 2nd. Ed. Englewood, CO : Libraries Unlimited.

Campbell, Jerry D. (1993). In search of new foundations for reference. En: Rethinking reference in academic libraries: Proceedings and Process of Library Solutions Institute No.2, University of California, Berkeley, March 12-14, 1993.

Ed. Anne G. Lipow. Berkeley, CA: Library Solutions. pp,.3-15.

Markidian, Jackie & Kesselman, M. (1995). Beyond the desk: enhanced reference staffing for the electronic library. Reference Services Review, Spring 1995, pp. 21-28.

Rettig, James (1995) . The convergence of the Twain or Titanic collision? BI and reference in the 1990´s sea of change. Reference Services Review, Spring 1995, pp. 7-21.

Rettig, James (1996). Future reference—"Sired by a Hurricane, Dam´d by an earthquake"- The Reference Librarian, No. 54, pp. 75-94. (Section 3: Future roles and responsibilities of reference librarians).

Ryan, Sara (1996). Reference service for the Internet Community: a case study of the Internet Public Library Reference Division. Library and Information Science Research, 18, pp. 241-259.

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