A Goal-based Classification of Web Information Tasks

Kellar, Melanie and Watters, Carolyn and Shepherd, Michael A Goal-based Classification of Web Information Tasks., 2006 . In 69th Annual Meeting of the American Society for Information Science and Technology (ASIST), Austin (US), 3-8 November 2006. [Conference paper]

[img]
Preview
PDF
Kellar_Goal-Based.pdf

Download (219kB) | Preview

English abstract

While researchers have been studying user activity on the Web since its inception, there remains a lack of understanding of the high level tasks in which users engage on the Web. We have recently conducted a field study in which participants were asked to annotate all web usage with a task description and categorization. Based on our analysis of participants’ recorded tasks during the field study, as well as previous research, we have developed a goal-based classification of information tasks which describes user activities on the Web.

Item type: Conference paper
Keywords: World Wide Web ; Internet ; user behavior ; user activity ; use patterns ; information seeking behavior
Subjects: B. Information use and sociology of information > BI. User interfaces, usability.
H. Information sources, supports, channels. > HQ. Web pages.
H. Information sources, supports, channels. > HR. Portals.
L. Information technology and library technology > LC. Internet, including WWW.
Depositing user: Norm Medeiros
Date deposited: 08 Jan 2007
Last modified: 02 Oct 2014 12:06
URI: http://hdl.handle.net/10760/8781

References

"SEEK" links will first look for possible matches inside E-LIS and query Google Scholar if no results are found.

Belkin, N. J. (1980) Anomalous States of Knowledge as a Basis for Information Retrieval The Canadian Journal of Information Science 5: 133-143

Catledge, L. D. & Pitkow, J. E. (1995) Characterizing Browsing Strategies in the World-Wide Web Proceedings of the Third International World-Wide Web Conference, Darmstadt, Germany 1065 - 1073

Choo, C. W., Detlor, B. & Turnbull, D. (2000) Information Seeking on the Web: An Integrated Model of Browsing and Searching First Monday 5(2) http://firstmonday.org/issues/issues5_2/choo/index.html

Ellis, D. (1989) A Behavioural Approach to Information Retrieval System Design Journal of Documentation 45(3): 171-212

Ellis, D., Cox, D. & Hall, K. (1993) A Comparison of the Information Seeking Patterns of Researchers in the Physical and Social Sciences Journal of Documentation 49(4): 356-369

Fenstermacher, K. & Ginsburg, M. (2003) Client-Side Monitoring for Web Mining Journal of the American Society for Information Science and Technology 54(7): 625-637

Ford, N., Wilson, T. D., Foster, A., Ellis, D. & Spink, A. (2002) Information Seeking and Mediated Searching. Part 4. Cognitive Styles in Information Seeking Journal of the American Society for Information Science and Technology 53(9): 728-735

Hawkey, K. & Inkpen, K. (2005a) Privacy Gradients: Exploring Ways to Manage Incidental Information During Co-Located Collaboration Proceedings of the CHI "05 Extended Abstracts on Human Factors in Computing System, Portland, OR 1431 - 1434

Hawkey, K. & Inkpen, K. (2005b) Web Browsing Today: The Impact of Changing Contexts on User Activity Proceedings of the CHI "05 Extended Abstracts on Human Factors in Computing System, Portland, OR 1443 - 1446

Herder, E. & Juvina, I. (2004) Discovery of Individual User Navigation Styles Proceedings of the Workshop on Individual Differences in Adaptive Hypermedia (Adaptive Hypermedia 2004), Eindhoven, The Netherlands

Hölscher, C. & Strube, G. (2000) Web Search Behavior of Internet Experts and Newbies Proceedings of the 10th International Conference on World Wide Web, Amsterdam, The Netherlands 337-346

Kellar, M., Watters, C. & Shepherd, M. (2005) A Field Study Characterizing Web-Based Information Seeking Tasks. Dalhousie University, Halifax, NS. Technical Report No. CS-2005-20

Kellar, M., Watters, C., & Shepherd, M. (2006) The Impact of Task on the Usage of Web Browser Navigation Mechanisms Proceedings of Graphics Interface 2006, Quebec City, Canada 235-242

Kuhlthau, C. (1991) Inside the Search Process: Information Seeking from the User's Perspective Journal of the American Society for Information Science and Technology 42(5): 361-371

Marchionini, G. (1995) Information Seeking in Electronic Environments New York, NY, Cambridge University Press

Meho, L. & Tibbo, H. (2003) Modeling the Information-Seeking Behaviour of Social Scientists: Ellis" Study Revisisted Journal of the American Society for Information Science and Technology 54(6): 570-587

Morrison, J. B., Pirolli, P. & Card, S. K. (2001) A Taxonomic Analysis of What World Wide Web Activities Significantly Impact People's Decisions and Actions Proceedings of the CHI "01 Extended Abstracts on Human Factors in Computing Systems, Seattle, WA 163-164

Pitkow, J. E. & Kehoe, C. M. (1996) Emerging Trends in the WWW User Population Communications of the ACM 39(6): 106 - 108

Rieh, S. Y. (2003) Investigating Web Searching Behaviour in Home Environments Proceedings of the American Society for Information Science and Technology, Long Beach, CA 255-264

Rozanski, H. D., Bollman, G. & Lipman, M. (2001) Seize the Occasion! The Seven-Segment System for Online Marketing Strategy & Competition http://www.strategy-business.com/press/article/19940?pg=19940

Sellen, A. J., Murphy, R. & Shaw, K. L. (2002) How Knowledge Workers Use the Web Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Minneapolis, MN 227-234

Whittaker, S., Terveen, L. & Nardi, B. A. (2000) Let's Stop Pushing the Envelope and Start Addressing It: A Reference Task Agenda for HCI Human Computer Interaction 15: 75-106

Wilson, T. D. & Walsh, C. (1996) Information Behaviour: An Interdisciplinary Perspective Sheffield: University of Sheffield Department of Information Studies


Actions (login required)

Edit Item Edit Item