Virtual reference services

Márdero Arellano, Miguel Ángel (2001) Virtual reference services. Ciência da Informação 30(2):pp. 7-15.

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Abstract

Analysis of virtual reference services, their standandars and new technologies that have changed the tradicional practice at the library’s reference desk. Major American virtual reference services initiatives and their characteristics are described.

Keywords:	Virtual reference services; Digital library; Information technology; Digital reference; Reference librarian; Electronic mail
Subjects:	I. Information treatment for information services > IJ. Reference work.
ID Code:	2575
Deposited By:	Márdero Arellano, Miguel Angel
Deposited On:	19 November 2004
Alternative Locations:	http://www.ibict.br/cienciadainformacao/viewarticle.php?id=214&layout=abstract
All fields:	Show all fields

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