Capacity Building in Technical Libraries

Chandra, Harish (2004) Capacity Building in Technical Libraries. In Narain, Jaiprakash G.B, Eds. Proceedings National Smposium on Capacity Building in Technical Libraries in the Present Digital Era, pp. 1-13, Chennai (India).

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Abstract

The present paper is based on the experience gained in working major technical libraries of India. It discusses the concept of capacity building, impact of competency, roadmap for capacity building and various challenges facing the technical libraries. It also highlights the role of capacity building in the area of customer care and also suggests some selected customer care measures. The paper further gives the major suggestions including the importance of web-based services to ensure excellence in technical institutions.

Keywords:	Capacity Building, Technical Libraries, Digital Library Initiatives, Customer Care, Customer Expectations, Web based Services, Impact of Competency, Capacity Building Roadmap
Subjects:	F. Management. > FE. Personnel management.
ID Code:	4392
Deposited By:	Chandra, Harish
Deposited On:	02 August 2005
All fields:	Show all fields

http://www.cenlib.iitm.ac.in

http://www.education.nic.in/htmlweb/edusta.htm

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