?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Bulgan%2C+U%C3%84%C2%9Fur&rft.aulast=Bulgan&rft.aufirst=U%C3%84%C2%9Fur&rft.date=2002&rft.title=K%C3%83%C2%BCt%C3%83%C2%BCphanecilik+sekt%C3%83%C2%B6r%C3%83%C2%BCnde+hizmet+kalitesinin+%C3%83%C2%B6l%C3%83%C2%A7%C3%83%C2%BCm%C3%83%C2%BC+ve+bir+%C3%83%C2%BCniversite+k%C3%83%C2%BCt%C3%83%C2%BCphanesi+uygulamas%C3%84%C2%B1&rft.inst=Beykent+University+(Turkey)