title: Capacity Building in Technical Libraries
creator: Chandra, Harish
subject: FE. Personnel management.
description: The present paper is based on the experience gained in working major technical libraries of India. It discusses the concept of capacity building, impact of competency, roadmap for capacity building and various challenges facing the technical libraries. It also highlights the role of capacity building in the area of customer care and also suggests some selected customer care measures. The paper further gives the major suggestions including the importance of web-based services to ensure excellence in technical institutions. 
publisher: NITTTR
contributor: Narain, Jaiprakash        G.B
date: 2004
type: Conference Paper
type: NonPeerReviewed
format: application/pdf
identifier: http://eprints.rclis.org/4392/1/Capacity_Building.doc
identifier: Chandra, Harish (2004) Capacity Building in Technical Libraries. . In National Smposium on Capacity Building in Technical Libraries in the Present Digital Era, Chennai (India), 5-6 November, 2004. [Conference Paper]
relation: http://eprints.rclis.org/4392/