info:oai:eprints.rclis.org:468info:ofi/fmt:xml:xsd:oai_dc Esperienze di reference al Dipartimento del Tesoro Fortuzzi, Cinzia Scarafoni, Maria Pia J. Technical services in libraries, archives, museum. Intermediation and information demand in a library specialized in economics and law, study on how to a good qualitative offer correspond specific informative expextations. To comply to these expectations, the librarian had to improve and enlarge search modalities, using different kinds of brace to collect the right information, evaluating it from the point of view of adequacy and quality, offering as a final product the best document, as possible. AIDA Gargiulo, Paola 2003 Conference Paper NonPeerReviewed application/pdf http://eprints.rclis.org/468/1/FortuzziScarafoniReference.PDF Fortuzzi, Cinzia and Scarafoni, Maria Pia Esperienze di reference al Dipartimento del Tesoro., 2003 . In Bibliocom 2002 : I cambiamenti nel servizio di reference nell'era digitale, 16th October 2002. [cited var currentTime = new Date();var month = currentTime.getMonth() + 1;var day = currentTime.getDate();var year = currentTime.getFullYear();document.write(month + "/" + day + "/" + year)]. Available from WWW: http://eprints.rclis.org/468/. [Conference Paper] http://eprints.rclis.org/468/