Atenas Rivera, Javiera Estrategias bancarias aplicables a las bibliotecas : la satisfacción y fidelización de usuarios. Biblios, 2006, n. 23. [cited var currentTime = new Date();var month = currentTime.getMonth() + 1;var day = currentTime.getDate();var year = currentTime.getFullYear();document.write(month + "/" + day + "/" + year)]. Available from WWW: http://eprints.rclis.org/5975/. [Journal Article (On-line/Unpaginated)]