Using Wikis to Create Online Communities

Abstract

A wiki allows anyone the ability to take part in the creation and editing of web content. With its simplified text-formatting rules that anyone can easily learn, it truly puts experienced web designers and web novices on equal footing. In public libraries, where the technological skills of employees can range from high to non-existent, wikis can allow everyone the ability to develop the website. The resulting website would reflect the imagination and good ideas of the entire organization, not just a select few with the requisite "tech-savvy." The possibilities for what libraries can do with wikis are endless. At their least, they are spaces for quick and easy collaborative work. At their best, they can become true community resources that can position the library as an online hub of their local community.