The overall goal of this research is to identify the reasons that the group of university had to look at providing a specialized service information, stressing that do not come from any specialty informational. The particular aim is to determine the role of awareness as an element of higher education specialist, which produces professionals capable of understanding the specific needs arising from conditions such as visual impairment. We used for this investigation the technique of focus group interview with a community of students of the psychology of National Pedagogical University. The motivations of the students interviewed said they prepared to offer information services to people with visual impairment not due to their environment has a relative or acquaintance with this impediment or obtaining any record value curriculum, they agreed in which its interest began by the received professional formation within the university, because it sensitizes them and it promotes the restlessness to them to approach like volunteers to offer information services.