Virtual Reference Desk: Project of cooperation: debate, technical, agreeements and setting up of the working group. Meeting "A new Library for European People" among Public Libraries in Alpe-Adria Regions for a Cultural Network Organized by Biblioteca Civica Bertoliana – Vicenza Patronage of Italian Library Association. ALPE-ADRIA WORKING COMMUNITY REGIONE VENETO (Presidency 2001-2002) Working Group on Cultural Relationship Culture and Society Commission