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GOTO, K. Y COTLER, E., Web ReDesign. Workflow that Works. Indianapolis: New Riders, 2001.

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MAYHEW, D.J., The Usability Engineering Lifecicle: A Practitioner’s Handbook for User Interface Design. Morgan Kauffman, 1999.

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BRINCK, T., GERGLE, D. y WOOD, S.D., Usability for the Web. Designing Web Sites that Work. Morgan Kauffman, 2002.

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FLORÍA, A., Recopilación de métodos de usabilidad. 2000. Disponible en http://www.sidar.org/visitable/Herramientas.htm (consultado 7-IX-2002).

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