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http://eprints.org/relation/isVersionOf https://eprints.rclis.org/id/document/755 http://eprints.org/relation/isVolatileVersionOf https://eprints.rclis.org/id/document/755 http://eprints.org/relation/isIndexCodesVersionOf https://eprints.rclis.org/id/document/755 archive 67 disk0/00/00/43/21 2004-06-09 2014-10-02 11:57:34 2012-12-14 17:50:10 confpaper show 1 Serra Serra Jordi pub F. electronic records, records creation, templates, models of documents, electronic records management, documents electrònics, models de documents, creació de documents electrònics, plantilles. The management of the administrative documentation within the framework of the projects of the electronic administration. The electronic administration is at the moment the main motor of modernization of the public administration. The availability on line of services that the traditionally have been offered by administration by other systems, the possibility of transaction access in real time, are elements that remarkably will change the perception that has the citizen about the administration. 2003 L’administració electrònica és actualment la principal força motora de la modernització de l’Administració Pública. La disponibilitat en línia de serveis que l’Administració a ofert tradicionalment per altres víes, la no presencialitat en les tramitacions, la possibilitat d’un accés en temps real a l’estat d’una tramitació, són elements que han de canviar de forma notable la percepció que el ciutadà té de l’Administració. ca 19 June 2003 Jornada sobre l'administració digital i la gestió de documents Departament de Biblioteconomia i Documentació, Universitat de Barcelona (Spain) ca FALSE ES- http://hdl.handle.net/10760/4321 public TRUE info:eu-repo/semantics/other