Boucher, Virginia, Interlibrary loan practices handbook, Chicago, IL, Americam Library Association, 2nd edition, 1996. CLA/ASTED interlibrary loan procedures manual revised by the CLA Interlibrary Loan Commitee with assistance from ASTED / Canadian Library Association. Interlibrary Loan Commitee. Asted. Ottawa : CLA; Montreal : ASTED, c1989 Comba, Valentina. Il servizio di document delivery e le biblioteche. In: Bollettino AIB, 34 (1994), 2, p.201-206. Giordano T. - Willem, M. The EUROLIB-PER on-line database: a decentralized interlibrary loans system. In: European Library automation group. Library systems seminar : 16th library systems seminar ILL in network, Ravenna, 1-3 April 1992 / a cura di G. Vitiello. Ravenna : Associazione Italiana Biblioteche, 1993, p. 131-141 Guide to Centres of International Document Delivery, compiled and edited by Margaret Barwick and Pauline Connolly. Boston Spa, IFLA Office for International Lending, 1996. 5th Ed. ISBN 01712321454. Guide to Centres of International Lending, compiled and edited by Margaret Barwick and Pauline Connolly. Boston Spa, IFLA Office for International Lending, 1995. 5th Ed. ISBN 0712321128. IFLA Fax Guidelines, IFLA Office for International Lending, 1995. Leaflet available from IFLA Office for International Lending, also available on IFLANET at http://www.ifla.org/VI/2/p3/g-fax.htm IFLA Guidelines for Email Requests, IFLA Office for International Lending, 2000. Leaflet available from IFLA Office for International Lending, also available on IFLANET at http://www.ifla.org/VI/2/p3/g-ill.htm. IFLA International Loan/Photocopy Request Form, available for purchase from British Library Document Supply Centre in packs of 100. Order forms and further information available from IFLA Office for International Lending, or on IFLANET at http://www.ifla.org/VI/2/intro.htm. A web image of the request form is also available at this location. IFLA Licensing Principles. In progress. IFLA Multilingual List of ILL Response Codes, IFLA Office for International Lending, 2000. Leaflet available from IFLA Office for International Lending, also available on IFLANET at http://www.ifla.org/VI/2/p3/rcodes.htm IFLA Position Statement on Copyright in the Digital Environment. A copy of the statement is available from IFLA Office for International Lending, or on IFLANET at http://www.ifla.org/V/press/copydig.htm. IFLA Voucher Scheme. Further details about this payment system are available from IFLA Office for International Lending or on IFLANET at http://www.ifla.org/VI/2/p1/vouchers.htm International Lending: Principles and Guidelines for Procedure (1978) (Revised 1987). In: Ifla Journal 14 (1988)3 Manifesto UNESCO per le biblioteche pubbliche [on line] URL: http://www.aib.it/aib/commiss/cnbp/unesco.htm Model National Interlibrary Loan Code, IFLA Office for International Lending and IFLA Section on Document Delivery & Interlending. Major revision, 2000. Also available on IFLANET at http://www.ifla.org/VI/2/p3/model.htm Solimine, G. Cooperazione oltre l’emergenza. In: Biblioteche oggi, 1993, febbraio, p. 16-19. Tammaro, A.M. Biblioteche universitarie e innovazione tecnologica. In: Biblioteche oggi, 1993, luglio-agosto, p. 10-16 Tammaro, A.M. L’alternativa si chiama document delivery. In: Biblioteche oggi, Novembre (1993), p.34-39 / Anna Maria Tammaro Tammaro, A.M. La fornitura elettronica dei documenti: un nuovo ruolo per le biblioteche. In: Il linguaggio della biblioteca: scritti in onore di Diego Maltese / raccolti da Mauro Guerrini. Firenze : Regione Toscana, 1994, p.769-787. Weaver-Meyer, Pat et al., Interlibrary loan/document delivery and customer satisfaction, Haworth Press, 1997 Weaver-Meyer, Pat et al.,Interibrary loans in academic and research libraries: workload and staffinf. Washington, DC, ACRL, 1989. (ERIC Document 317 208). World Guide to Libraries: Handbook of international documentation and information; 8. Munchen [etc.], K.G. Saur, 1995.