Charles W. Bailey, Jr., "Building Knowledge-Based Systems for Public Use: The Intelligent Reference Systems Project at the University of Houston Libraries," in Convergence: Proceedings of the Second National Conference of the Library and Information Technology Association, October 2-6, 1988, ed. Michael Gorman (Chicago: American Library Assn., 1990), p. 190-94.

Charles W Bailey, Jr., and others, "The Index Expert System: A Knowledge-Based System to Assist Users in Index Selection," Reference Services Review 17, no. 4: 19-28 (1989).

Charles W. Bailey, Jr., and Kathleen Gunning, "The Intelligent Reference Information System," CD-ROM Librarian 5: 14,16 (Sept. 1990).

Thomas C. Wilson, "Zen and the Art of CD-ROM Network License Negotiation," The Public-Access Computer Systems Review 1, no. 2: 4-14 (1990). To retrieve this article from the University of Houston's list server, send the e-mail message GET WILSON PRV1N2 F=MAIL to LISTSERV@UHUPVM1 (BITNET) or LISTSERV@UHUPVM1.UH.EDU (Internet).

Thomas C. Wilson and Charles W. Bailey, Jr., "The Intelligent Reference Information System CD-ROM Network," in Library LANs: Case Studies In Practice and Application, ed. Marshall Breeding (Westport, Conn.: Meckler, 1992), p. 157-71.

Kathleen Gunning, "The Intelligent Reference Information System: The Effect on Public Services of Implementing a CD-ROM LAN and Expert System," Library Administration & Management 6: 146-53 (Summer 1992).

F. W. Lancaster and Linda C. Smith, eds., Artificial Intelligence and Expert Systems: Will They Change the Library? papers presented at the 1990 Clinic on Library Applications of Data Processing, March 25-27,1990 (Urbana-Champaign, Ill.: Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign)

George F. Luger and William A. Stubblefield, Artificial Intelligence and the Design of Expert Systems (Redwood City, Calif.: Benjamin/Cummings Pubs., 1989)

A.Morris, "Expert Systems for Library and Information Services--Review," Information Processing and Management 27, no. 6: 713-24 (1991)

Ernst J. Schuegraf, "A Survey of Expert Systems in Library and Information Science," The Canadian Journal of Information Science 15: 42-57 (Sept. 1990).

Judy E. Myers, Charles W. Bailey, Jr., Jeff Fadell, Jill Hackenberg, and Thomas C. Wilson is in preparation. The working title is "Reference Expert: An Expert System for Print and CD-ROM Reference Sources."

James R. Parrott, "Simulation of the Reference Process, Part II: REFSIM, an Implementation with Expert System and ICAI Modes," The Reference Librarian, no. 23: 153-76 (1989).

Kamran Parsaye and Mark Chignell, Expert Systems for Experts (New York: Wiley. 1988), p. 161-210; and John R. Walters and Norman R. Nielsen, Crafting Knowledge-Based Systems: Expert Systems Made Easy/Realistic (New York: Wiley, 1988), p. 209-52.

Expert Systems in ARL Libraries, SPEC Kit 174 (Washington, D.C.: Office of Management Services, Association of Research Libraries, 1991), p. 2 of the flyer. Also available in ERIC (ED 337 178).

Charles W. Bailey, Jr., "Intelligent Library Systems: Artificial Intelligence Technology and Library Automation Systems." Advances in Library Automation and Networking 4: 11 (1991).