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    <title>ORFEO: un software per la gestione del reference, applicazioni al servizio a distanza</title>
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Digital reference service</keywords>
    <abstract>This paper presents Orfeo, a software used to store reference service transactions, which was developed by a team of the Library of Political Science “Enrica Collotti Pischel”, Università degli studi di Milano. The papers deals in particular with digital reference transactions.</abstract>
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        <othabstracts>Questo intervento presenta Orfeo, un software usato per registrare transazioni del servizio di reference, sviluppato da un team della biblioteca di Scienze Politiche “Enrica Collotti Pischel” dell&apos;Università degli studi di Milano. Il paper si sofferma in particolare sulle transazioni di reference digitale.</othabstracts>
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    <conference>INFORMARE A DISTANZA: I servizi di reference remoto e il ruolo della cooperazione</conference>
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