HMSO. The Disability Discrimination Act. [WWW] http://www.hmso.gov.uk/acts/acts1995/1995050.htm Accessed 4 May 2004. BLAIR, Tony. New Britain. My vision of a young country. London: Fourth Estate. 1996. People’s Network website. [WWW] http://www.peoplesnetwork.gov.uk/ Accessed 4 May 2004. DCMS. Comprehensive, Efficient and Modern Public Libraries - Standards and Assessment. 2001 [WWW] http://www.culture.gov.uk/PDF/libraries_pls_assess.pdf Accessed 4 May 2004 DCMS. Framework for the Future: Libraries, Learning and Information in the Next Decade. London 2003. [WWW]. http://www.culture.gov.uk/global/publications/archive_2003/framework_future.htm Accessed 4 May 2004. Chartered Institute of Library and Information Professionals. Start with the Child. London: Facet. 2002 [WWW] http://www.cilip.org.uk/advocacy/startwiththechild/startwiththechild.pdf Accessed 4 May 2004. Society of Information Technology Managers. Better Connected 2003. UK Local Government Websites. London: SOCITM Insight. 2003. Gateshead Libraries website. [WWW]. http://www.gateshead.gov.uk/libraries/ Accessed 4 May 2004. MOYO, L. Collections on the Web: some access and navigation issues. In: Library Collections, Acquisitions, and Technical Services. vol 26(1 p47-59) (No Date) BROPHY, P.. and CRAVEN, J. The Integrated, Accessible Library. A model of Service Development for the 21st Century. The Final Report of the REVIEL project. British Library Research & Innovation Report 168. Manchester: CERLIM, Manchester Metropolitan University, May 1999. (p.9) GARROD, P. Ebooks in UK libraries: Where are we now? In Ariadne. Issue 37 [WWW] http://www.ariadne.ac.uk/issue37/garrod/ Accessed: 25/03/04 12. Graydon, O. E-paper makes consumer debut. 30 March 2004. [WWW] http://optics.org/articles/news/10/3/24/1 Accessed: 25/03/04 City University website: Helen Petrie Biography. [WWW] http://www-hcid.soi.city.ac.uk/pHelenpetrie.html Accessed: 25/03/04 JISC: Archives of lis-pub-libs: UK Public Libraries [WWW] http://www.jiscmail.ac.uk/lists/LIS-PUB-LIBS.html JISC: Archives of People's Network Project discussion list [WWW] http://www.jiscmail.ac.uk/lists/PEOPLESNETWORK.html Accessed 4 May 2004. RNIB website. [WWW] http://www.rnib.org.uk/ Accessed 4 May 2004. BROPHY, P.. and CRAVEN, J. The Integrated, Accessible Library. A model of Service Development for the 21st Century. The Final Report of the REVIEL project. British Library Research & Innovation Report 168. Manchester: CERLIM, Manchester Metropolitan University, May 1999. (p.13) HMSO. The Disability Discrimination Act. [WWW] http://www.hmso.gov.uk/acts/acts1995/1995050.htm Accessed 4 May 2004. RNIB. DDA - Definition of Disability [WWW] http://www.rnib.org.uk/xpedio/groups/public/documents/PublicWebsite/public_rnib003558.hcsp Accessed 4 May 2004 SIMPKINS, R. Researching the needs of disabled people. London: Policy Studies Institute, 1994. MLA. Disability Portfolio. [WWW] http://www.resource.gov.uk/action/learnacc/00access_03.asp Accessed 4 May 2004 WESTLING, B, ERIKSSON, Y, FELLENIUS, K and STIGELL, A. Braille and Languages [WWW] http://www.tpb.se/pdffiler/pnpdf/braille_and_languages.pdf Accessed 4 May 2004 CRAVEN, J.. AND BROPHY, P. Non-Visual Access to the Digital Library (NoVA): the use of the digital library interfaces by blind and visually impaired people. Library and Information Commission Research Report 145. Manchester: Resource/Centre for Research in Library & Information Management, The Manchester Metropolitan University, January 2003. TOWEL project website. [WWW] http://towel.man.ac.uk/ Accessed 4 May 2004 YESILADA, Y. Browsing tables when you cannot see them. Unpublished Masters Thesis The University of Manchester 2000 OPPENHEIM, Charles and SELBY, Karen. Access to information on the World Wide Web for blind and visually impaired people. In Aslib Proceedings Vol 51, No. 10, November/December 1999 – 335. BOSHER, Peter, LOEBL, Ruth and WALLACE, Margaret. Revised by CAIN, Sally. Library services for visually impaired people: a manual of best practice. Chapter 13. – Aids and Assistive Technology. [WWW] http://bpm.nlb-online.org/chapter13.html Accessed 17th May 2003 GRALLA, Preston. But graphic interface of OS-2 could be step in wrong direction. (microcomputer voice synthesis for the visually impaired). PC Week, June 30, 1987 v4 n26 p100 Kaufman-Scarborough, Carol. Accessible advertising for visually-disabled persons: the case of color-deficient consumers. Journal of Consumer Marketing, 2001, Vol 18, No.4. TECHDIS Accessible technology database [WWW] http://www.techdis.ac.uk/access.html Accessed 4 May 2004 CRAVEN, Jenny 32. DENDRINOS, M. A speaking electronic librarian. In: Ariadne. Issue 33. 10 October 2002. http://www.ariadne.ac.uk/issue33/dendrinos/intro.html Accessed: 06/10/03 POTTS, David. NETbase 2003 + Access technology. Unpublished data in email correspondence to Andrew Lewis. 26 April 2004. Web Accessibility Initiative website [WWW] http://www.w3.org/WAI/ Accessed 4 May 2004 DAISY Consortium website [WWW] http://www.daisy.org/ Accessed 4 May 2004 ENGELEN, Jan, EVENEPOEL, Filip, WESLEY, Tom. Surmounting the Copyright Hurdle: the SEDODEL Project [WWW] http://www.stakes.fi/tidecong/822sedod.htm Accessed 4 May 2004 Holdup, Andy. Hampshire's implementation of e-Government Strategy. In: Creating e-Citizens: Developing Public Library Websites for 2005. University of Bath. 5 - 6 November, 2002. UKOLN, 2002 TIRESIAS website. [WWW] http://www.tiresias.org/ Accessed 4 May 2004 National Library for the Blind (NLB) website. [WWW] http://www.nlb-online.org/ Accessed 4 May 2004 NLB. Visugate website. [WWW] http://www.visugate.org/ Accessed 4 May 2004 NLB. Access Technology Primer. [WWW] http://atp.nlb-online.org/ Accessed 4 May 2004 HOPKINS, Linda (Ed.) NLB Library Services for Visually Impaired People: a Manual of Best Practice. 2002. [WWW] http://bpm.nlb-online.org/ Accessed 4 May 2004 MACHELL, Jean. Library and Information Services for Visually Impaired People: National Guidelines. London. Share the Vision/the Library Association 1996. [WWW] http://www.resource.gov.uk/documents/vip_la_1996.pdf REVEAL website. [WWW] http://www.revealweb.org.uk/ Accessed 4 May 2004 BROPHY, P.. and CRAVEN, J. Library services for visually impaired people: a manual of best practice. Chapter 14. – Accessible library websites: design for all. [WWW] http://bpm.nlb-online.org/chapter14.html World Wide Web Consortium (WC3). Web Content Accessibility Guidelines. V1.0 1999. [WWW] http://www.w3.org/TR/WCAG10/ Accessed 5 May 2004 Disability Rights Commission. The Web. Access and Inclusion for Disabled People. A formal investigation London: TSO. 2004. [WWW] http://www.drc-gb.org/publicationsandreports/2.pdf Accessed 5 May 2004 CRAVEN, J. and BROPHY, P. NoVA. Non-visual access to the digital library: the use of digital library interfaces by blind and visually impaired people. Section 3. Library and Information Commission Research Report 145, Manchester: Centre for Research in Library and Information Management. 2003. http://www.cerlim.ac.uk/projects/nova/section03.php Accessed 5 May 2004 MLA. NETbase. [WWW] http://www.peoplesnetwork.gov.uk/progress/netbase.asp Accessed 5 May 2004 DAVIES, J Eric, WISDOM, Stella and CREASER, Claire. Out of sight but not out of mind. Visually impaired people’s perspectives of library & information services. Loughborough: Library & Information Statistics Unit (LISU), 2001. Library and Information Commission Report 123 [WWW] http://www.lboro.ac.uk/departments/dis/lisu/Outofsight.htm Accessed 5 May 2004 Audit Commission. AC Knowledge – Learning from Audit, Inspection and Research: Building Better Library Services. Wetherby: Audit Commission 2002. [WWW] http://www.audit-commission.gov.uk/Products/NATIONAL-REPORT/9D0A0DD1-3BF9-4c52-9112-67D520E7C0AB/ACKLibrariesbr.pdf ASHCROFT, Linda and MCIVOR, Stephanie: LIS research and publishing: the forces of change. Library Review 2000 Volume: 49 No. 9 pp. 461-469 MCCASKILL, Kirsty and GOULDING, Anne. English public library services and the Disability Discrimination Act. New Library World 2001 Volume: 102 Number: 6 Page: 192 -- 206 Yeliz Yesilada webpage. University of Manchester website [WWW] http://www.cs.man.ac.uk/~yesilady/ Accessed 5 May 2004 CRAVEN, J. and BROPHY, P. Nova. Non-Visual Access to the Digital Library: the use of Digital Library Interfaces by Blind and Visually-Impaired People. Library and Information Commission Research Report 145, Manchester: Centre for Research in Library and Information Management. 2003. http://www.cerlim.ac.uk/projects/nova/index.php CALIBRE website [WWW] http://www.calibre.org.uk/ Accessed 5 May 2004 The Talking Newspaper Association of the UK (TNAUK) website. [WWW] http://www.tnauk.org.uk/ Accessed 5 May 2004 CHARTERED INSTITUTE OF LIBRARY AND INFORMATION PROFESSIONALS. (CILIP). Library and Information Services for Visually Impaired People. CILIP Equal Opportunity Briefing. 2002. [WWW] http://www.cilip.org.uk/practice/visually.html Accessed 5 May 2004 CONNELL, A. To what extent does screen reader software support the information seeking behaviour of visually impaired people? University of Sheffield Dissertation Sheffield: University of Sheffield website 2002. [WWW] http://dagda.shef.ac.uk/dissertations/2001-02/External/Connell_Alisdair_MScIS.pdf Accessed 5 May 2004 NIELSON, J. Risks of Quantitative Studies. In: Jakob Nielson's AlertBox. March 2004. [WWW] http://www.useit.com/alertbox/20040301.html Accessed 5 May 2004 NIELSON, J. Ten Steps for Cleaning Up Information Pollution. In: Jakob Nielson's AlertBox. January 2004. [WWW] http://www.useit.com/alertbox/20040105.html MANN, D. A Closed Book. Public library services for blind and partially sighted people. Campaign Report 20, RNIB 2002. [WWW] http://www.epolitix.com/NR/rdonlyres/572174D7-8E73-4CA6-947C-D86CB7F10B40/0/aclosedbook.htm Accessed 5 May 2004 INSTITUTE OF PUBLIC FINANCE. Public Library User Surveys (PLUS) [WWW] http://www.ipf.co.uk/plus/ Accessed 5 May 2004 Oxford Internet Institute. Oxford Internet Survey (OXIS). [WWW] http://users.ox.ac.uk/~oxis/ Accessed 5 May 2004 RNIB. The See it Right accessible website standard. [WWW]. http://www.rnib.org.uk/xpedio/groups/public/documents/publicwebsite/public_seeitrightaudits.hcsp Accessed 5 May 2004 CAST. Bobby website. [WWW] http://bobby.watchfire.com/bobby/html/en/index.jsp Accessed 5 May 2004 WAVE Web Accessibility Tool. [WWW] http://www.wave.webaim.org/index.jsp Accessed 5 May 2004 WC3 Markup Validation Service. [WWW] http://validator.w3.org/ Accessed 5 May 2004 W3C CSS Validation Service. [WWW]. http://jigsaw.w3.org/css-validator/ Accessed 5 May 2004 HEADSTAR. The text email newsletter (TEN) standard. [WWW]. http://www.headstar.com/ten/ Accessed 5 May 2004 HEADSTAR. E-access Bulletin. [WWW] http://www.headstar.com/eab/ Accessed 5 May 2004 SCOTT, P. Peter Scott's Library Blog. [WWW] http://blog.xrefer.com Accessed 5 May 2004 HELP IS AT HAND website [WWW] http://www.helpisathand.gov.uk/ Accessed 5 May 2004 BBC Radio4 InTouch Factsheet 23 March 2004 [WWW] http://www.bbc.co.uk/radio4/factual/intouch_factsheet_20040323.shtml Accessed 5 May 2004 Department for Work and Pensions Access to Work [WWW] http://www.jobcentreplus.gov.uk/cms.asp?Page=/Home/Employers/DisabilityServiceshelpforEmployers/AccesstoWork Accessed 5 May 2004