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<referencetext xmlns="http://eprints.org/ep2/data/2.0">The Quality Assurance Agency for Higher Education (2001) Quality audit report: University of Leicester: 2001 Gloucester: QAA 20-21 Robinson, D. (2000)

Performance measurement and performance indicators: a selective bibliography URL: http://www.nlc-bnc.ca/6/7/s7-1000-e.html [2002, February 26] 

Winkworth, I. (1999) Performance measurement of U.K. University Libraries, ARL bimonthly report 207 URL: http://www.arl.org/newsltr/207/ukperfmeas.html [2002, February 26]</referencetext>
