Do libraries aid learning? Approaches and methods for measuring impact. A report of the LIRG/SCONUL seminar, 9-10 December 2002, Scarborough

6068 2 2864 1 9010 document 2864 article85c.pdf application/pdf 1cd2e692ea59b6bce20275c6ac6b680a MD5 150008 2012-12-14 18:25:20 https://eprints.rclis.org/6068/1/article85c.pdf 6068 1 1 application/pdf en public

article85c.pdf

207291 2 213852 document 207291 lightbox.jpg image/png 4fc52e3078f1a4dcfb265fa343dd8cac MD5 80854 2012-12-21 17:53:40 https://eprints.rclis.org/6068/3/lightbox.jpg 6068 3 3 image/png other Thumbnails conversion from application/pdf to thumbnail_lightbox en public

lightbox.jpg

preview.jpg

medium.jpg

small.jpg

indexcodes.txt

http://eprints.org/relation/isVersionOf https://eprints.rclis.org/id/document/2864 http://eprints.org/relation/isVolatileVersionOf https://eprints.rclis.org/id/document/2864 http://eprints.org/relation/isIndexCodesVersionOf https://eprints.rclis.org/id/document/2864 archive 346 disk0/00/00/60/68 2005-03-15 2014-10-02 12:00:41 2012-12-14 18:25:20 report show Fisher Biddy Do libraries aid learning? Approaches and methods for measuring impact. A report of the LIRG/SCONUL seminar, 9-10 December 2002, Scarborough pub AC CB LIRG, SCONUL, libraries, learning No abstract available 2003 British Library en FALSE GB- http://hdl.handle.net/10760/6068 public Library and Information Research 27 85 11-21 FALSE Broady-Preston, Judy, and Hugh Preston (1999) “Demonstrating impact through qualitative research” New Library World 100 (3). Burrow, Jim, and Paula Berardinelli (2003) “Systematic performance improvement – refining the space between learning and results” The Journal of Workplace Learning 15 (1) Covey, Denise Troll. (2002) “Academic library assessment; new duties and dilemmas” New Library World 103 (4). Favret, Leo (2000) “Benchmarking, annual library plans and best value: the implications for public libraries” Library Management, 21 (7). Fitch, Leslie, and Jody Warner (1998) “Dividends: the value of public libraries in Canada” The Bottom Line 11 (4). Holt, Glen E, Donald Elliott and Christopher Dussold (1996) “A framework for evaluating public investment in urban libraries” The Bottom Line, 9 (4). Philip, George, and Shirley-Ann Hazlett (1997) “The measurement of service quality: a new P-C-P attributes model” International Journal of Quality and Reliability Management 17 (1) Robinson, Stewart (1999) “Measuring service quality: current thinking and future requirements” Marketing Intelligence and Planning 17 (1) Train, Briony and Judith Elkin (2001) "Measuring the unmeasurable": reader development and its impact on performance measurement in the public library sector, Library Review 50 (6). Usherwood, B (2002) “Demonstrating impact through qualitative research” Performance Measurement and Metrics 3 (3). Ward, Patricia Layzell (2003) “Management and the management of information, knowledge-based and library services 2002” Library Management 24 (3) 2003. http://www.peoplesnetwork.gov.uk/impact/links.asp info:eu-repo/semantics/other