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    <title>An evaluation of the development of the People’s Network in the North East</title>
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    <keywords>People&apos;s Network, NEMLAC, public libraries</keywords>
    <abstract>This research was conducted in response to a brief from NEMLAC requesting a review of the development of the People’s Network in the North East region’s public libraries with a view to the preparation of an Action Plan. The methodology involved interviews with key contacts in each of the 12 authorities in the North East, questionnaires distributed to users of the PN and brief interviews with customers using the PN in libraries within each authority. An Expert Day was held to which PN managers from the 12 authorities were invited to discuss and contribute to the research findings.</abstract>
    <date>2003</date>
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    <publication>Library and Information Research</publication>
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    <referencetext>Batt, C. (1999) The People&apos;s Network: the final frontier Public Library Journal; 14 (4) Winter, p.103-4 

Batt, C., Potts, D. and Woodhouse, S. (2001) A changing landscape Public Library Journal; 16 (4) Winter, p.125-6, 128 

Beck, J. (2001) Learning to learn Public Library Journal; 16 (3) Autumn, p.67-8, 70-1 

Boughey, A. (2000) Implementing the &apos;New Library: The People&apos;s Network&apos; and the management of change Aslib Proceedings; 52 (4) Apr, p.143-9 

Forrest, T. (2001) Who&apos;s afraid of those declining adult issues? Library Association Record; 103 (3) Mar, p.168-9 

Harwood, J. Milk, eggs, IT skills… Times Higher 15th November 2002, 8-9.

Hattery, M. (2000) The People&apos;s Network: public libraries take a central role in getting the UK online Information Retrieval and Library Automation; 36 (5) Oct p.1-2 

Jones, B; Sprague, M; Nankivell, C; Richter, K (1999) Staff in the new library: skill needs and learning choices. British Library Research and Innovation Report; (152). 

New library: the people&apos;s network (1999) British Library. Research and Innovation Report; (166) p.118-21 

Opening the gates to the New Library? (1997) Library Association Record; 99 (11) Nov p.575 

Policy Action Team 15 (2000) Closing the digital divide: information and communication technologies in deprived areas. http://www.pat15.org.uk/ (Accessed 29/11/02) 

Raven, D. (2001) The big training boost Library Association Record; 103 (10) Oct p.620-1 

Sharpe, D. (2001) Progress and pitfalls Public Library Journal; 16 (2) Summer,p.54-5

Smith, C. (1997) Our oyster Public Library Journal; 12 (6) Nov/Dec, p.117-20

Stoker, D. (2000) Social exclusion, &apos;joined-up government&apos;, public libraries and the Internet Journal of Librarianship and Information Science; 32 (2) Jun, p.53-5 

Taste the difference with some IT Times Educational Supplement, 15th November, 2002, 20. 

Todd, M. and Tedd, L.A. (2000) Training courses for ICT as part of lifelong learning in public libraries: experiences with a pilot scheme in Belfast Public Libraries Program; 34 (4) Oct , p.375-83</referencetext>
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