<?xml version="1.0" encoding="UTF-8" ?>
<referencetext xmlns="http://eprints.org/ep2/data/2.0">ASLIB (1995). Review of the public library service in England and Wales for the Department of National Heritage: final report. London: ASLIB. 

Bohme, S. and Spiller, D. (1999). Perspectives of public library use 2: A Compendium of Survey Information. Loughborough: Library &amp; Information Statistics Unit. 

Buckingham, L. &amp; Finch, J. (1998). “New kids on the blockbuster”. The Guardian, 4th April 1998, 26. 

Coffman, S.(1998). “What if you ran your library like a bookstore?” American Libraries, 29 (3), 40-46. 

Falk, P. (1997). “The scopic regimes of shopping”. In: Falk, P. &amp; Campbell, C. (eds), The Shopping Experience. London: Sage, 177-183. 

Forrest, T. (2001). “Who’s afraid of those declining adult issues?”. Library Association Record, 103 (3), 168-9. 

Greenhalgh, L. (1993). The Place of the library. Bournes Green: Comedia. 

Greenhalgh, L., Worpole, K. &amp; Landry, C. (1995). Libraries in a world of cultural change. London: UCL Press. 

Gregory, D. (1998). “Book wars”. The Independent on Sunday, 2nd August, 24. Insight Research (1999). Usage of British public libraries: report on an exit survey, June, 1999. London: Insight Research. 

Kotler, P &amp; Armstrong, G. (2001). Principles of Marketing. 9th ed. Englewood Cliffs: Prentice Hall. 

Kreitzman, L. (1999). “Shop around the clock”. The Bookseller, 26th March, no. 4865, p.36-8. 

Landry, C. (1993). Fundamental Dilemmas for Public Libraries. Bournes Green: Comedia. 

Library and Information Commission (2000a). Empowering the learning community: report of the Education and Libraries Task Group to the Secretaries of State for Culture, Media &amp; Sport, and for Education &amp; Employment, March 2000. London: Library and Information Commission. Available from: http://www.lic.gov.uk/publications/policyreports/empower/ [Accessed 25/02/04].

Library and Information Commission (2000b). Libraries: the essence of inclusion. London: Library and Information Commission. Available from: http://www.lic.gov.uk/publications/policyreports/inclusion.html [Accessed 25/02/04]. 

McGuigan, J. (1996). Culture and the public sphere. London: Routledge. 

MacLehose, C. &amp; Kneale, D. (2000). “Are bookshops losing the plot – and discerning readers?”. The Guardian, 15th July, 2. 

Marshall, C. &amp; Rossman, G.B. (1999). Designing qualitative research. 3rd ed. Thousand Oaks: Sage. 

Pennington, A.L. (1997). “Book superstores: reinventing book retailing”. International Trends in Retailing, 14 (2), 35-45. 

Przybys, J. (2000). “Bookstores expanding role as community centers”. Las Vegas Review Journal, Thursday, 3rd August, section E, page 1E. 

Ritzer, G. (1999). Enchanting a disenchanted world: revolutionizing the means of consumption. Thousand Oaks: Pine Forge Press. 

St. Lifer, E. (2001). “What public libraries must do to survive”. Library Journal, 126 (6), 60-62.

Sanderson, C. (2001). “Keeping up appearances”. The Bookseller, 18th May, 4975, 26-28. 

Sannwald, W. (1998). “Espresso and ambiance: what public libraries can learn from bookstores”. Library Administration &amp; Management, 12 (4), 200-211. Smith, K. (1999). “The bookshop as community space”. The Bookseller, 1st October, no. 4892, p.31. 

Torsi, S. (2001). “Borders offers customers much more than just a bookshop”. Unpublished communication. 

Walliman, N. (2001). Your Research Project. London: Sage.</referencetext>
