6127 2 2924 1 9254 document 2924 88_white.pdf application/pdf bc60991b1d5bdc038d9a33349d3cb8f0 MD5 261564 2012-12-14 18:26:38 https://eprints.rclis.org/6127/1/88_white.pdf 6127 1 1 application/pdf en public

88_white.pdf

207523 2 214084 document 207523 lightbox.jpg image/png d2baa12219ab97c01c78fe3d313d4c1b MD5 69175 2012-12-21 17:55:32 https://eprints.rclis.org/6127/7/lightbox.jpg 6127 7 7 image/png other Thumbnails conversion from application/pdf to thumbnail_lightbox en public

lightbox.jpg

http://eprints.org/relation/isVersionOf https://eprints.rclis.org/id/document/2924 http://eprints.org/relation/isVolatileVersionOf https://eprints.rclis.org/id/document/2924 http://eprints.org/relation/islightboxThumbnailVersionOf https://eprints.rclis.org/id/document/2924 207524 2 214085 document 207524 preview.jpg image/png 88f2df4280e99fffef7a4fab2cf6ff0e MD5 28456 2012-12-21 17:55:32 https://eprints.rclis.org/6127/8/preview.jpg 6127 8 8 image/png other Thumbnails conversion from application/pdf to thumbnail_preview en public

preview.jpg

http://eprints.org/relation/isVersionOf https://eprints.rclis.org/id/document/2924 http://eprints.org/relation/isVolatileVersionOf https://eprints.rclis.org/id/document/2924 http://eprints.org/relation/ispreviewThumbnailVersionOf https://eprints.rclis.org/id/document/2924 207525 2 214086 document 207525 medium.jpg image/png 9a0f66e54f27a6a0c6fadbc818ea1eee MD5 10462 2012-12-21 17:55:33 https://eprints.rclis.org/6127/9/medium.jpg 6127 9 9 image/png other Thumbnails conversion from application/pdf to thumbnail_medium en public

medium.jpg

http://eprints.org/relation/isVersionOf https://eprints.rclis.org/id/document/2924 http://eprints.org/relation/isVolatileVersionOf https://eprints.rclis.org/id/document/2924 http://eprints.org/relation/ismediumThumbnailVersionOf https://eprints.rclis.org/id/document/2924 207526 2 214087 document 207526 small.jpg image/png 108cfd4e2aa13386aaf19903758c7573 MD5 1562 2012-12-21 17:55:33 https://eprints.rclis.org/6127/10/small.jpg 6127 10 10 image/png other Thumbnails conversion from application/pdf to thumbnail_small en public

small.jpg

http://eprints.org/relation/isVersionOf https://eprints.rclis.org/id/document/2924 http://eprints.org/relation/isVolatileVersionOf https://eprints.rclis.org/id/document/2924 http://eprints.org/relation/issmallThumbnailVersionOf https://eprints.rclis.org/id/document/2924 335382 1 574274 document 335382 indexcodes.txt text/plain 11c15892a5cec8defbf91a74114f7153 MD5 5978 2024-11-20 13:57:48 https://eprints.rclis.org/6127/11/indexcodes.txt 6127 11 11 text/plain other Generate index codes conversion from application/pdf to indexcodes en public

indexcodes.txt

http://eprints.org/relation/isVersionOf https://eprints.rclis.org/id/document/2924 http://eprints.org/relation/isVolatileVersionOf https://eprints.rclis.org/id/document/2924 http://eprints.org/relation/isIndexCodesVersionOf https://eprints.rclis.org/id/document/2924 archive 346 disk0/00/00/61/27 2005-03-26 2014-10-02 12:00:46 2012-12-14 18:26:38 journalp show White Sue pub BH BI mystery shopper, benchmarking, consortium of universities, usability This article looks at how the ‘Mystery Shopper’ methodology used by a consortium of universities was adapted to assess the usability of the library web pages of all four universities. Using a methodology refined from a previous web usability exercise, the various elements in the process are described. The outcomes of the project are briefly discussed, along with lessons learnt from the process. 2004 British Library en FALSE GB- http://hdl.handle.net/10760/6127 public Library and Information Research 28 88 47-52 FALSE Creaser, C ed. (2003). As others see us: benchmarking in practice, Loughborough, Library and Information Statistics Unit (LISU) Occasional Paper 33, ISBN 1901786536 Also available at: http://www.lboro.ac.uk/department/dis/lisu/lisuhp.html [24.02.04] Hart, L. (1992). Benchmarking consortia: working together in practice, SCONUL Newsletter 22 Spring 2001, 17-18 JUBILEE JISC User Behaviour in Information Seeking: Longitudinal Evaluation of EIS URL: http://online.unn.ac.uk/faculties/art/information_studies/imri/rarea/im/hfe/jub/hfjubilee.htm [25.02.04] JUSTEIS JISC User Surveys: Trends in Electronic Information Services. URL: http://www.dil.aber.ac.uk/dils/research/justeis/cyc2rep.pdf [25.02.04] Nielsen, J. (2000). Why you only need to test with 5 users. URL: http://www.useit.com/alertbox/20000319.html [26.2.04] See also numerous other articles by this author at http://www.useit.com/alertbox info:eu-repo/semantics/other