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    <referencetext>Fowler, D.C. (ed.) (2004). E-Serials Collection Management: Transitions, Trends, and Technicalities. New York: Haworth Information Press.

Greene, P.E.N. (1983). “Beyond online ordering: Future trends in subscription agency services,” in Beyond “1984”: The future of library technical services.  Ed. Peter Gellatly. New York: Haworth Press, p. 249-252.

Harwood, P. &amp; Alderson, C. (2004). “Current trends in electronic journal publishing: An agent’s unique insight into pricing, licensing, and technological aspects based on proximity to publishers and libraries,” in E-Serials Collection Management: Transitions, Trends, and Technicalities. New York: Haworth Information Press.

Loghry, P.A. (2004). “To use or not to use: The benefits and challenges of using a subscription agent for electronic journals,” in E-Serials Collection Management: Transitions, Trends, and Technicalities. New York: Haworth Information Press.

Lugg, R. &amp; Fischer, R. (2003). Agents in place: Intermediaries in e-journal management. Available: http://www.ebookmap.net/pdfs/AgentsInPlace.pdf (Accessed: 28 September 2004).

Schoen, D. (2004). Email correspondence with the author (4 October 2004).

Weigel, F. (2004).  Email correspondence with the author (4 October</referencetext>
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