Making Twitter Work: A Guide for the Uninitiated, the Skeptical, and the Pragmatic

Forrestal, Valerie Making Twitter Work: A Guide for the Uninitiated, the Skeptical, and the Pragmatic. The Reference Librarian, 2011, vol. 51, n. 1-2, pp. 146-151. [Journal article (Paginated)]


Download (33kB) | Preview

English abstract

This article highlights the advantages of librarians and libraries establishing a professional or institutional presence on Twitter. This basic introduction to the web service also discusses innovative ways to shape your Twitter account into a successful professional development, reference, and outreach resource.

Item type: Journal article (Paginated)
Keywords: emerging technologies, Library 2.0, marketing, microblogging, outreach, social media, Twitter, Web 2.0, department
Subjects: B. Information use and sociology of information > BG. Information dissemination and diffusion.
F. Management. > FB. Marketing.
L. Information technology and library technology > LC. Internet, including WWW.
Depositing user: Valerie Forrestal
Date deposited: 21 Mar 2013 14:24
Last modified: 02 Oct 2014 12:25


"SEEK" links will first look for possible matches inside E-LIS and query Google Scholar if no results are found.

1. Brown, Lindy. 2010. “Libraries on Twitter (Updated List).” Circulation, September 19. ( (Accessed: 21 September 2010).

2. Fox, Susannah, Kathryn Zickuhr, and Aaron Smith. 2009. “Twitter and Status Updating, Fall 2009.” Pew Internet & American Life Project, October 21. ( (Accessed: 1 June 2010).

3. Grabowska, Kasia. 2010. “Social Media Best Practices for Libraries: A TTW Guest Post.” Tame The Web, March 18. ( (Accessed: 16 September 2010).

4. Greenhill, Kathryn, and Jean Hing Fay. 2010. “A Social Media Policy for a One Branch Public Library.” Librarians Matter, September 10. ( (Accessed: 16 September 2010).

5. Johnson, Steven. 2009. “How Twitter Will Change the Way We Live.” Time, June 5.,8599,1902604,00.html (,8599,1902604,00.html) (Accessed: 1 June 2010).

6. Joe, Murphy. 2010. Management Models and Considerations for Virtual Reference. Science & Technology Libraries, 29: 176 doi:10.1080/01942620802205579 [Taylor & Francis Online]

7. Solis, Brian. 2010. “21 Rules for Social Media Engagement.” Mashable, The Social Media Guide, May 18. ( (Accessed: 1 June 2010).

8. Stephens, Michael. 2010. “Anytown Public Library's Social Media Policy.” Tame The Web, June 10. ( (Accessed: 16 September 2010).

9. Weil, Kevin. 2010. “Measuring Tweets.” Twitter Blog, February 22. ( (Accessed: 1 June 2010).

10. Young, Jeff. 2010. “Researchers Find ‘Million-Follower Fallacy’ in Twitter.” The Chronicle of Higher Education. Wired Campus, May 25. ( (Accessed: 1 June 2010).


Downloads per month over past year

Actions (login required)

View Item View Item