Shachaf, Pnina, Meho, Lokman I. and Hara, Noriko Cross-cultural Analysis of E-mail Reference. The Journal of Academic Librarianship, 2007, vol. 33, n. 2, pp. 243-253. [Journal article (Paginated)]
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English abstract
Studies that examined virtual reference and its potential for collaboration have by and large represented experiences in western English-speaking countries. This article reports the results of a three-nation (Israel, Japan, and Lebanon) comparative analysis to bridge this research gap. Similarities and differences between these countries highlight elements that international collaborative initiatives should consider when implementing global virtual reference services.
Item type: | Journal article (Paginated) |
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Keywords: | Israel, Japan, Lebanon, virtual reference, e-reference, e-mail reference |
Subjects: | I. Information treatment for information services > IJ. Reference work. L. Information technology and library technology > LC. Internet, including WWW. |
Depositing user: | Pnina Shachaf |
Date deposited: | 12 Dec 2007 |
Last modified: | 02 Oct 2014 12:10 |
URI: | http://hdl.handle.net/10760/10852 |
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