Referensni rad

Stojaković, Stojaković Slađana Referensni rad. Glasnik Narodne biblioteke Srbije, 2005, vol. 7, n. 1, pp. 101-111. [Journal article (Paginated)]

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English abstract

The work of the Reference Service is usually defined as "a direct professional help to users in their search for Information". It is characterized by three main functions: informative, educational and instructive. In its logical progression, the Reference process has several associated phases. Theoretically, every person is a potential initiator of the Reference process, when he/she is facing a particular problem, which is manifesting as his/her need for Information, and it is formulated as a request for information. Through the dialogue with the user, the Librarian will master the initial question, select the research strategy and through the research process will arrive to the answer and will find the final solution. Nowadays, the Reference work is indispensable, despite all dramatic technological changes in our time and surrounding.

Serbian abstract

Referensni rad se najčešće definiše kao "direktna personalna pomoć čitaocima u traženju informacija". Njega karakterišu tri osnovne funkcije informaciona, edukativna i instruktorska. Referensni proces ima u svom logičkom toku niz povezanih faza. Teoretski, svaki je čovek potencijalni inicijator referensnog procesa kada je suočen sa određenim problemom koji se iskazuje kao njegova informaciona potreba, a formuliše kao informacioni zahtev. Kroz dijalog sa korisnikom bibliotekar će savladati početno pitanje odrediti istraživačku strategiju i kroz istraživački proces doći do odgovora i konačnog rešenja. Referensni rad je i u današnjem dobu neminovnost, uprkos dramatičnim tehnološkim promenama u našem vremenu i okruženju.

Item type: Journal article (Paginated)
Keywords: Referensni rad; Referensni rad
Subjects: I. Information treatment for information services > IJ. Reference work.
Depositing user: Biljana Kosanovic
Date deposited: 10 Mar 2008
Last modified: 02 Oct 2014 12:10
URI: http://hdl.handle.net/10760/11247

References

Calvin, Thomas J.. Reference services and Libraries. U: Encyclopedia of Library and Information Science. New York: Marcel Dekker, 1978, vol 25, pp. 210-226.

Grogan, Denis. Practical Reference Work, London: Clive Bingley, 1979

Cullen, Rowena. Only connect... a survey of reference service -past, present and future. U: Information Services in an Electronic Environment. International Yearbook of Library and Information Management 2001/2002. Lanham, Maryland: Scarecrow Press, 2001, pp. 3-42

R. J. Hartley. Information retrieval in the electronic environment. U: Information Services in an Electronic Environment. International Yearbook of Library and Information Management 2001/2002. Lanham, Maryland: Scarecrow Press, 2001, pp. 143-166.

Subotin Lidija. Informativna služba. U: Stručni priručnik za bibliotekare. Beograd:Kolarčev narodni univerzitet, 1969, str. 273-360.

Knežević Branko B. Mogući načini procene i merenja referentnih službi. U: Bibliotekarstvo na kraju veka. 2. Beograd: Bibliotekarsko društvo Srbije, 1997, str. 113-131.

Kašić Smiljka. Referensna zbirka NBS i narodnih biblioteka. - U: Zajednca biblioteka, 14, br. 1-4 (1986) str. 55-61.


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