Stojaković, Stojaković Slađana Referensni rad. Glasnik Narodne biblioteke Srbije, 2005, vol. 7, n. 1, pp. 101-111. [Journal article (Paginated)]
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English abstract
The work of the Reference Service is usually defined as "a direct professional help to users in their search for Information". It is characterized by three main functions: informative, educational and instructive. In its logical progression, the Reference process has several associated phases. Theoretically, every person is a potential initiator of the Reference process, when he/she is facing a particular problem, which is manifesting as his/her need for Information, and it is formulated as a request for information. Through the dialogue with the user, the Librarian will master the initial question, select the research strategy and through the research process will arrive to the answer and will find the final solution. Nowadays, the Reference work is indispensable, despite all dramatic technological changes in our time and surrounding.
Serbian abstract
Referensni rad se najčešće definiše kao "direktna personalna pomoć čitaocima u traženju informacija". Njega karakterišu tri osnovne funkcije informaciona, edukativna i instruktorska. Referensni proces ima u svom logičkom toku niz povezanih faza. Teoretski, svaki je čovek potencijalni inicijator referensnog procesa kada je suočen sa određenim problemom koji se iskazuje kao njegova informaciona potreba, a formuliše kao informacioni zahtev. Kroz dijalog sa korisnikom bibliotekar će savladati početno pitanje odrediti istraživačku strategiju i kroz istraživački proces doći do odgovora i konačnog rešenja. Referensni rad je i u današnjem dobu neminovnost, uprkos dramatičnim tehnološkim promenama u našem vremenu i okruženju.
Item type: | Journal article (Paginated) |
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Keywords: | Referensni rad; Referensni rad |
Subjects: | I. Information treatment for information services > IJ. Reference work. |
Depositing user: | Biljana Kosanovic |
Date deposited: | 10 Mar 2008 |
Last modified: | 02 Oct 2014 12:10 |
URI: | http://hdl.handle.net/10760/11247 |
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