Knowledge Management and TQM: An Integrated Approach to Management

Moballeghi, Mostafa and Galyani Moghaddam, Golnessa Knowledge Management and TQM: An Integrated Approach to Management. GITAM Journal of Management, 2008, vol. 6, n. 1 Janu, pp. 45-54. [Journal article (Paginated)]

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English abstract

Knowledge management (KM) is the name given to the set of systematic and disciplined actions that an organisation can take to obtain the greatest value from the knowledge available to it. Knowledge management has received increasing attention from 1990. For a few years, it was the next big thing after business process reengineering and total quality management. This paper describes and compares concepts of KM and TQM. At the end, it concludes that KM and TQM are complementary and to be successful, it is necessary to take an integrated approach to management.

Item type: Journal article (Paginated)
Keywords: Knowledge Management, Information Management
Subjects: A. Theoretical and general aspects of libraries and information. > AB. Information theory and library theory.
F. Management. > FZ. None of these, but in this section.
Depositing user: Golnessa Galyani Moghaddam
Date deposited: 27 Apr 2008
Last modified: 02 Oct 2014 12:11


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