Re-engineering the management of human resources in university libraries

Francis, A. T. and Humayoon Kabir, S. Re-engineering the management of human resources in university libraries., 2008 . In National Conference on Re-Engineering of Library and Information Services (RE-LIS), Coimbatore, India, 1-2 February 2008. [Conference paper]


Download (47kB) | Preview

Download (104kB) | Preview

English abstract

Information and Communication Technology application in university libraries poses several issues to be addressed, including those related to the management of human resources. As part of a study on the technology management of university libraries in Kerala, the aspect of human resources was also evaluated. A radical re-design in the prevailing system of management is advocated by the study. As a key component in the proper application of modern technologies in university libraries, human resources play a vital role in the effectiveness of digital information services. It was also found that the principles of business process re-engineering can be applied effectively to re-define the human resource management system for adapting to the changed circumstances. The necessity of developing human resources in different cadres and also with stress on modern digital technologies is established. The paper provides a detailed account of the study and findings and also identified the thrust areas needed for the development of human resources.

Item type: Conference paper
Keywords: academic libraries, human resource management, technology management in libraries, business process re-engineering, re-defining libraries, university libraries in Kerala
Subjects: F. Management. > FE. Personnel management.
Depositing user: Dr. A.T. Francis
Date deposited: 28 Apr 2008
Last modified: 02 Oct 2014 12:11


Ahmed, N.U. and Montagno, R. V. (1996). Operations strategy and organizational performance: an empirical study. International Journal of Operations & Production Management. 16(5), 41-53.

Al-Mashari, M., Irani, Z. and Zairi, M. (2001), Business process reengineering: a survey of international experience. Business Process Management Journal. 7(5), 437-455.

ALPS (The Association of Learned and Professional Society Publishers) (2006). News release: publications/ pub13.htm. (Accessed on 04-07-2006).

Andhra Pradesh (2003). Order of Government of Andhra Pradesh. G.O.Ms.No.35 dated 16-06-2003.

Brindley, Lynne (2006). Re-defining the library. Library Hi Tech. 24(4), 484–495.

Chia, Christopher (2001). Transformation of libraries in Singapore. Library Review. 50(7/8), 343-348.

Cleeve, Marigold (1995). The library is for turning: human resource management and re-engineering. Library Management. 16(4), 37-41.

Drucker, Peter F. (1994). Knowledge Work and Knowledge Society: the social transformations of this century. The 1994 Edwin L. Godkin Lecture. Harvard University’s John F. Kennedy School of Government on May 4, 1994. books?id= kDuEFn2hSw4C&pg= PA146&lpg=PA124&dq=Drucker+(1994).+Knowledge+Work+and+Knowledge+Society:+the+social+transformations+of+this+century.+The+1994+Edwin+L.+Godkin+Lecture&ie=ISO-8859-1&output=html&sig= iyjZllZrAUKAwxwZbopc8c2S6lc (Accessed on 15-05-2006).

Dubey, Yogendra P. (2003). New challenges in information management and e-learning in the age of globalization: issues and opportunities. Library Herald. 41(2), 81-89.

Field, C.D. (2001). Theory and Practice: Reflections on Convergence in United Kingdom Universities, Liber Quarterly. 11(3), 267–89. (Accessed on 12-10-2006).

Follett Committee Report (1993). services/papers/ follett/report. (Accessed on 10-19-2006).

Foster, Allan (2006). Convergence Counselling: Integration of IT Departments and Libraries. 211206.htm. (Accessed on 22-12-2006).

Francis, A. T., Razak, Abdul C. and Kabir, Humayoon. (2006). Role of Information Professionals as Teachers and Trainers in Agricultural Education: an experience of the Kerala Agricultural University, India. In Preparing Information Professionals for Leadership in the New Age: Asia-Pacific Conference on Library and Information Education and Practice (A-LIEP), Singapore, April 3-6, 2006, Proceedings, edited by C. Khoo, D. Singh and A.S. Chaudhry. Singapore: School of Communication & Information, Nanyang Technological University, 642-644.

Gadre, Asha and Satalkar, Vasudha (1997). Transactional Analysis (TA) and Library Profession: Egogram of an ideal librarian. ILA Bulletin. 32(3-4), 14-17.

Gaur, Ramesh C. (2003). Re-engineering library and information services. Mumbai: Allied Publishers. 304 p.

Gopinath, M. A. (1996), Education for digital information system: a courseware. In Digital Libraries: Dynamic Storehouse of Digital Information, Papers presented at the SIS 1996; 15th Annual Convention and Conference, Bangalore, January 18-20 1996, edited by N.M. Malwad, N.M., T.B. Rajasekahr, I.K. Ravichandra, and N.V. Satyanarayana, N.V. New Delhi: New Age International Publishers, 210-215.

Hammer, Michael and Champy, James A. (1993). Reengineering the Corporation: a manifesto for business revolution. New York: Harper Business Books, ISBN 0887306403. viii, 231p.

IFLA/FAIFE (2005). Libraries, National Security, Freedom of Information Laws and Social Responsibilities, IFLA/ FAIFE World Report 2005, World Report Series Vol. V. Edited by Susanne Seidelin and Stuart Hamilton. Copenhagens: IFLA/FAIFE Office. FAIFE-WorldReport2005.pdf. 406p. (Accessed on 10-05-2006).

Jeal, Yvette (2005). Re-Engineering customer services: University of Salford Information Services Division. New Library World; 2005. 106(7/8), 352-362.

Karnataka State College Librarian's Association (KSCLA) (2006). 13132242& amp; grpspId=1600079640&msgId= 669&stime= 1153825321 (Accessed on 16-08-2006).

Kaur, Amritpal (2000). Five Laws: their relevance in Information Technology environment. ILA Bulletin. 2000(1), 24-27.

Kerala, Expert Committee on College Libraries, 1994, Convener: V.P. Joy. Report. Trivandrum, 1994.

Loughman, T. P., Fleck, R. A. and Snipes, R. (2000). A cross-disciplinary model for improved information systems analysis. Industrial Management & Data Systems. 100(8), 359-369.

McGahan, A. M. (2004). How industries change. Harvard Business Review. 82(10), 87-94.

Neelameghan, A. (1993). International and Regional Information Systems and Networks: examples of recent experiences in developing countries. In Seminar on Library Networks in India, Bangalore, 12-13 August 1993, edited by IK Ravichandra Rao. Paper/page A. Bangalore: DRTC-INSDOC, 1993.

Ongaro, E. (2004). Process management in the public sector: the experience of one-stop shops in Italy. The International Journal of Public Sector Management. 17(1), 81-107.

Parekh, Harsha (2003). The digital movement: challenges and opportunities for librarians. ISALIC Bulletin 48 (1), 2003, 46-52.

Pinfield, S. et al. (1998). Realizing the Hybrid Library. D-Lib Magazine, October 1998, dlib/october1998/10pinfield. html. (Accessed on 29-10-2005).

Raina, Roshan Lal (2004). Conducting Continuing Professional Development Programmes (CPDPs) for LIS professionals in the area of quality management: an approach at IIML. ILA Bulletin 2004, 40(4), 5-8.

Rajyalakshmi, D. (2004). Information professionals – knowledge skills, for information management. ILA Bulletin 2004, 40(3), 5-12.

Ranganathan, S. R. (1940). Reference service and bibliography, v. 1, Madras, Madras Library Association, 1940, 25p. (Source: Library manual; Krishan Kumar. Vikas Publications).

Ranganathan, S. R. (1956). Mechanisation of library service. IASLIC Bulletin, 1(2), 12-17.

Ranganathan, S. R. (1957). Five laws of Library Science, 2nd ed. Reprint in 1988. Bangalore: Sarada Ranganathan Endowment for Library Science, 449p.

Rause, A. and Watson, D. (1994). Some Classic Theories of Organizations-Change, and their Implications for Business Process Innovation and Reengineering. Computer Science and Technology. 54, 513-523.

Saha, Karuna (1998). Interpersonal relations in Indian organizations and strategy and improving human responses: a study based on library organization. ILA Bulletin. 34(1-2), 15-19.

Schäffler, H. (2004). How to organise the digital library: reengineering and change management in the Bayerische Staatsbibliothek, Munich. Library Hi Tech. 22 (4), 340 – 346.

SLA (Special Libraries Association) (2003). Competencies for Information Professionals of the 21st Century Revised edition, June 2003. (Accessed on 10-10-2006).

Smith, G. (2001). Aiming for continuous improvement: performance measurement in re-engineered technical services. Library Collections, Acquisitions, and Technical Services. 25(1) Spring, 81-92.

Somanathan Nair, K.P. (1997). A study of the attitude of the librarians in Kerala towards the use of Information Technology and information activities: PhD Thesis. Trivandrum: Department of Library and Information Science, University of Kerala. 396p.

Somanathan Nair, K.P. (1998). SATTIT: a scale to measure professional librarians’ attitude towards Information Technology. IASLIC Bulletin. 43(2). 1998, 59-66.

Sornam, Ally A. and Nagarajan (2004). Personality patterns of college librarians: a study. ILA Bulletin. 40(2), 5-10.

Soundararajan, K.R. (1979). Standards for library staff in college libraries. In XXV All India Library Conference, Trivandrum, 14-18 May 1979, Working Papers. Symposium I: Formulation of necessary standards for different types of libraries in India, Paper 12, 8 p. Trivandrum: Indian Library Association.

Sreenivasulu, V. (2000). The role of a digital librarian in the management of Digital Information Systems (DIS). The Electronic Library Volume 18(1), 12-20.

Wilson, T.D. (1998). Redesigning the university library in the digital age. Journal of Documentation, Vol. 54(1), 15-27.

Wilson, Kerry M. and Halpin, Eddie (2006). Convergence and professional identity in the academic library. Journal of Librarianship and Information Science. 38(2), 79-91.


Downloads per month over past year

Actions (login required)

View Item View Item