Estudio de benchmarking cooperativo internacional

Vecchi Pomphile , Analía Estudio de benchmarking cooperativo internacional., 2005 [Report]

[img]
Preview
PDF
benchmarking-cooperativo-internacional.pdf

Download (285kB) | Preview

English abstract

This paper reports results which constitute part of the requirements for completion of the course “ Human Capital and Library Academic Evaluation” taught in the virtual mode between Nov. 2004 – Feb. 2005. It describes a cooperative benchmarking experience with academic libraries from Mexico, El Salvador and Argentina. Their organizational structure, processes and services are compared on a similar basis. It is proposed that this experience may be transferable to other organizations under equivalent circumstances, having cooperation as the main motivation. A few indicators have been identified. These may be useful to repeat the experience in the future and study their applicability to decision making areas.

Spanish abstract

El siguiente trabajo, es parte de los requerimientos del Curso de doctorado “Capital Humano y Evaluación de Bibliotecas Académicas RICBLU (Red Interamericana de Conectividad de Bibliotecas Universitarias”. Dictado en la modalidad virtual entre nov.2004 / febr. 2005. Se describe una experiencia de Benchmarking cooperativo, entre Bibliotecas Académicas, de México, El Salvador y Argentina. Se compara, su infraestructura organizacional, sus procesos y sus servicios y ésta experiencia es susceptible de ser transferible a otros ámbitos similares, con objetivos de cooperación. Se han identificado indicadores que pueden ser útiles y servirán de base para un nuevo estudio de benchmarking y para la toma de decisiones futuras.

Item type: Report
Keywords: Academic Libraries – Comparative Librarianship – Comparative Studies - Benchmarking, Bibliotecas Académicas, Bibliotecología Comparativa, Análisis Comparativo
Subjects: F. Management. > FC. Finance.
F. Management. > FZ. None of these, but in this section.
F. Management. > FA. Co-operation.
Depositing user: Analia Vecchi
Date deposited: 15 May 2009
Last modified: 02 Oct 2014 12:14
URI: http://hdl.handle.net/10760/13104

References

1. - Deutsch. Paula v Silcox. Barbara P. "Learnina from Other Libraries: Benchmarkina lo Assess Librarv Performance". En: Information Outlook. vol. 7. No. 7. Washington, DC. E. U. A: SLA. 2003. P. 19-25.

2. - Ponjuán Dante, Gloria. Gestión de la Información en las Organizaciones. Principios, conceptos y aplicaciones. Chile, Ed. CECAPI/Universidad de Chile, 1998. 222 p.

3. - Benchmarking y Outsourcing. En: Uch-RR.HH ¨http: //www.uch.edu.ar/rrhh


Downloads

Downloads per month over past year

Actions (login required)

View Item View Item