An overview of digital reference services

Hemnani, Anita An overview of digital reference services., 2009 . In UGC sponsored National Conference, Nagpur (India), 6-7 January 2010. [Conference paper]

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English abstract

Digital reference service is an emerging trend of traditional reference service. Easily accessible digital reference service has become one of the hallmark of the library and information services. The paper highlights how new visage of traditional reference service is developing as a natural solution to keep pace with comprehensive technological environment. It discusses about the basic concepts, elements of digital reference service and give in detail modes, the advantages, limitations, and some details regarding various digital reference services carried out by several libraries and commercial organistions.

Item type:	Conference paper
Keywords:	Digital reference, reference service
Subjects:	I. Information treatment for information services > IJ. Reference work. L. Information technology and library technology > LC. Internet, including WWW. B. Information use and sociology of information > BI. User interfaces, usability.
Depositing user:	Anita Gopichand Chandwani
Date deposited:	03 May 2010
Last modified:	02 Oct 2014 12:16
URI:	http://hdl.handle.net/10760/14295

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