Statistics management in the virtual library “BiblioSaúde”

Sobrido-Prieto, María and Rodríguez-Otero, Carmen and Gutiérrez-Couto, Uxía and Osorio-Calles, Francisco-Javier and Cibeira-Badía, Amelia and González-Guitián, Carlos Statistics management in the virtual library “BiblioSaúde”., 2010 . In 12th European Conference of Medical and Health Libraries (EAHIL), Lisbon, Estoril (Portugal), 16th-19th June 2010. (Unpublished) [Presentation]

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English abstract

AIMS: 1. To present an integrated management system for automated statistical indicators of the activity in the Galician Public Health System Virtual Library (Bibliosaúde) and their centres. 2. To increase the visibility of centres and professionals’ activity in order to provide a monthly report. METHODOLOGY: A) Selection of indicators to be considered: 1. Activity reports (No. visits, daily evolution, schedule …). 2. Reports of services provided: Document Retrieval Service (SOD), bibliographic searches, Interlibrary loan, training courses...). 3. Reports of use of resources: e-books, databases, access to full text articles. 4.Users’ degree of satisfaction: suggestions, complaints. B) Resources selection. 1-Access gateway to electronic resources: Metalib and SFX; 2- BiblioSaúde gateway; 3- Specific statistics from institutional web forms. They are provided by the IT service; 4-Publisher’s statistical reports: diversity of formats; 5-Libraries’ monthly activity reports; C) Data analysis and evaluation. RESULTS: To give visibility to the activity results and to have a balanced scorecard in the Virtual library and cumulative monthly indicators of activity and services used. CONCLUSIONS: The creation of an automated statistics integrated management system allows: -The continued visibility of the activity, showing both users and those responsible the developed activity. -To have reliable data for decision making in the collection development. -To know the impact and users feedback on an ongoing basis, in order to detect mistakes.

Item type: Presentation
Keywords: Virtual Library; Statistics Management
Subjects: F. Management.
H. Information sources, supports, channels. > HP. e-resources.
D. Libraries as physical collections.
Depositing user: María sobrido
Date deposited: 12 Aug 2010
Last modified: 02 Oct 2014 12:17


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