Beyond vandalism: Wikipedia trolls

[1] J. Surowiecki, The Wisdom of Crowds (New York, NY, Doubleday, 2004).

[2] Wikipedia, Wikipedia: List of Wikipedias (2009). Available at: http://meta.wikimedia.org/wiki/List_of_

Wikipedias (accessed 3 August 2009). [3] D. Riehle, How and why Wikipedia works: an interview with

Angela Beesley, Elisabeth Bauer, and Kizu Naoko. In Proceedings of the 2006 International Symposium on

Wikis, Available at: http://doi.acm. org/10.1145/1149453.1149456 (accessed 29 September 2006).

[4] M. Schwartz, The trolls among us, The Times Magazine August (2008). Available at: www.nytimes.

com/2008/08/03/magazine/03trolls‐t.html?pagewanted=1&_r=2&th&emc=th (accessed 3 August 2008).

[5] S.C. Herring, K. Job‐Sluder, R. Scheckler and S. Barab, Searching for safety online: managing ‘trolling’ in a

feminist forum, The Information Society 18(5) (2002) 371–383.

[6] J.S. Donath, Identity and deception in the virtual community. In: M.A. Smith and P. Kollock (eds), Communities

in Cyberspace (London, Routledge, 1996) 29–59.

[7] A. Lih, Wikipedia as participatory journalism: reliable sources? metrics for evaluating collaborative media as

a news resource, paper presented at 5th International Symposium on Online Journalism, 16–17 April 2004.

[8] E. Raymond, The cathedral and the bazaar, First Monday 3(3) (1998). Available at: www.firstmonday.org/

issues/issue3_3/raymond/ (accessed 20 October 2006).

[9] J. Giles, Internet encyclopedias go head to head, Nature (2005). Available at: www.nature.com/news/2005/

051212/full/438900a.html (accessed October 2006).

[10] R. Rosenzweig, Can history be open source? Wikipedia and the future of the past, Journal of American

History 93(1) (2006) 117–146.

[11] B. Stvilia, M.B. Twidale, L. Gasser and L.C. Smith, Information quality in a community‐based encyclopedia.

In: S. Hawamdeh (ed.), Knowledge Management: Nurturing Culture, Innovation, and Technology –

Proceedings of the 2005 International Conference on Knowledge Management (Charlotte, NC, World

Scientific Publishing Company) 101–113.

[12] B. Stvilia, M. Twidale, L.C. Smith and L. Gasser, Information quality work organization in Wikipedia, Journal

of the American Society for Information Science & Technology 59(6) (2008) 983–1001.

[13] F. Viegas, M. Wattenberg and K. Dave, Studying cooperation and conflict between authors with history flow

visualizations. In: Proceedings of the Computer‐Human Interaction 2004 6(1) (2004) 575–582.

[14] T. Holloway, M. Božicevic and K. Börner, Analyzing and visualizing the semantic coverage of wikipedia and

its authors, Complexity 12(3) (2007) 30–40.

[15] A. Ardichvili, V. Page and T. Wentling, Motivation and barriers to participation in online knowledge‐sharing

communities of practice, Journal of Knowledge Management 7(1) (2003) 64–77.

[16] S. Bryant, A. Forte and A. Bruckman, Becoming Wikipedian: transformation of participation in a

collaborative online encyclopedia. In: Proceedings of the 2005 International ACM SIGGROUP Conference on

Supporting Group Work, Available at: http://doi.acm.org/10.1145/1099203.1099205 (accessed 25 April

2007).

[17] A. Forte and A. Bruckman, From Wikipedia to the classroom: exploring online publication and learning. In

Proceedings of the 7th International Conference on Learning Sciences (2006) 182–188. Available at:

http://portal.acm.org/citation.cfm?id=1150061 (accessed 25 April 2007).

[18] M. Poe, The hive, The Atlantic Monthly (2006). Available at: www.theatlantic.com/doc/200609/wikipedia

(accessed 25 October 2007).

[19] H. Nissenbaum, Hackers and the contested ontology of cyberspace, New Media & Society 6(2) (2004) 195–

217.

[20] J. Thomas, The moral ambiguity of social control in cyberspace: a retro‐assessment of the ‘golden age’ of

hacking, New Media & Society 7(5) (2005) 599–624.

[21] C. Falk, Ethics and hacking: the general and the specific, Norwich University Journal of Information Assurance

1(1) (2005). Available at: http://journals.sfu.ca/nujia/index.php/nujia/article/view/3/7 (accessed 15

June 2008).

[22] T. Mulhall, Where have all the hackers gone? Part 3 – motivation and deterrence, Computers & Security 16

(1997) 291–297.

[23] L. Rennie and M. Shore, An advanced model of hacking, Security Journal 20 (2007) 236–251.

[24] O. Turgeman‐Goldschmidt, Hackers’ accounts: hacking as a social entertainment, Social Science Computer

Review 23(1) (2005) 8–23.

[25] A.E. Voiskounsky and O.V. Smyslova, Flow‐based model of computer hackers’ motivation, CyberPsychology &

Behavior 6(2) (2003) 171–180.

[26] R. Gazan, Understanding the rough user. In: Diane Nahl and Dania Bilal (eds), Information and Emotion: The

Emergent Affective Paradigm in Information Behavior Research and Theory (Medford, NJ, Information

Today, 2007) 177–185.

[27] M.B. Miles and M. Huberman, Qualitative Data Analysis: An Expanded Sourcebook (2nd edition) (Thousand

Oaks, CA: Sage Publications, 1994). [28] U. Pfeil, P. Zaphiris and C.S. Ang, Cultural differences in

collaborative authoring of Wikipedia, Journal of Computer‐Mediated Communication 12(1) (2006) article 5.

Available at: http://jcmc.indiana.edu/ vol12/issue1/pfeil.html (accessed 21 January 2007).

[29] S. Utz, Type of deception and underlying motivations: what people think, Social Science Computer Review

23(1) (2005) 49–56.

[30] M. Yar, Computer hacking: just another case of juvenile delinquency?, The Howard Journal of Criminal Justice

44(4) (2005) 387–399.