"Vprašaj knjižničarja" - sodelovanje slovenskih knjižnic v sistemu elektronskih informacijskih storitev

Kanič, Ivan "Vprašaj knjižničarja" - sodelovanje slovenskih knjižnic v sistemu elektronskih informacijskih storitev., 2004 . In Vloga specialnih in visokošolskih knjižnic v procesu evropske integracije/The Role of Special and Academic Libraries in the Process of European Integration, Ljubljana, Slovenia, November 18-19, 2004. [Conference paper]

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English abstract

Reference work and its models of user oriented services in libraries are liable to vivid changes due to increasingly intensive use of information and communication technology in the daily library routine, not forgetting the fact that the share of electronic resources will soon be predominant. The fact that users benefit from remote access information sources directly from their offices and homes has imposed changes upon user oriented services providing help and advice. A model of electronic reference service is presented, illustrated by the description of the Slovenian project »Vprašaj knjižničarja« providing national remote information service in frame of the co-operative system COBISS, and based on the efficient and well known system QuestionPoint. There are seven institutions taking part in the project the aim of which is to build and test the system with the objective to share it with a larger community of Slovenian libraries in the future.

Slovenian abstract

Ob vse intenzivnejši uporabi informacijske in telekomunikacijske tehnologije na področju knjižničnega poslovanja in upoštevaje dejstvo, da je v nekaterih knjižnicah že skoraj prevladujoč delež elektronskih informacijskih virov, se spreminjajo tudi modeli referenčnega dela z uporabniki. Možnosti dostopanja do elektronskih virov z delovnega mesta in od doma pogojujejo tudi pomoč in svetovanje uporabniku na daljavo. Prispevek predstavlja model elektronske referenčne službe in ga ilustrira s slovenskim projektom »Vprašaj knjižničarja«, ki vzpostavlja na osnovi že svetovno uveljavljenega sistema QuestionPoint lastno kooperativno ponudbo informacijskih storitev na daljavo v sistemu COBISS. V projektu sodeluje sedem institucij, ki bodo sistem vzpostavile in ga preizkusile, nato pa ga bodo skušale razširiti na kar največje število slovenskih knjižnic. Predstavitev spremljajo grafični prikazi in opis nekaterih problemov.

Item type: Conference paper
Keywords: information services, electronic services, reference service, co-operative systems
Subjects: B. Information use and sociology of information
B. Information use and sociology of information > BG. Information dissemination and diffusion.
B. Information use and sociology of information > BI. User interfaces, usability.
Depositing user: Mr Ivan Kanič
Date deposited: 13 Mar 2012
Last modified: 02 Oct 2014 12:21
URI: http://hdl.handle.net/10760/16728

References

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