Necesidades, búsqueda y uso de la información: Revisión de la teoría

Romanos de Tiratel, Susana Necesidades, búsqueda y uso de la información: Revisión de la teoría. Información, Cultura y Sociedad, 1999, n. 2, pp. 9-44. [Journal article (Paginated)]

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English abstract

One of the purposes of this article is to present the state of the art in Spanish, of the theoretical literature generated in the user studies field. Due to its structure, the article may be used both globally or fragmented. First, there is an approach of the general ideologies, that give place to opposed alternative approaches to the traditional ones in this field of research. Afterwards, the main issues and definition of concepts: information, information needs, search and use of information are being analyzed. The author concludes that in the field of user studies, the current investigations show a strong theoretical and methodological progress. User focus approaches have become predominant, and the significance of the multidisciplinary research increases. The information behavior is undestood as part of a wider process. Information is considered as a construction created in the interaction between people and messages. The object of the research is conceptualized more and more as a social phenomenon that leads to the use of variables of organizational and social level.

Spanish abstract

Uno de los propósitos de este artículo es presentar un estado de la cuestión en lengua castellana que integre la literatura teórica generada en el área de los estudios de usuarios. El trabajo podrá utilizarse tanto globalmente como en forma fragmentada, dado que su estructura así lo permite. En primer lugar se aborda el tema de las teorizaciones generales que dieron lugar, dentro de esta área de investigación, a abordajes alternativos opuestos a los tradicionales. Luego se pasa revista a los ejes problemáticos y a la definición de conceptos: información, estructuras del conocimiento, necesidades de información y búsqueda y uso de la información. Se concluye que, en el área de los estudios de usuarios, las investigaciones actuales muestran un marcado progreso teórico y metodológico. Los argumentos a favor del abordaje centrado en el usuario se han vuelto predominantes y aumenta la significación de la investigación multidisciplinaria. La conducta informativa se comprende como parte un proceso más amplio. Se considera a la información como una construcción creada en la interacción de personas y mensajes. El objeto de la investigación se conceptualiza cada vez más como un fenómeno social que conduce al uso de variables de nivel organizativo y social.

Item type: Journal article (Paginated)
Keywords: Information needs, information seeking, information use, user studies, necesidades de información, búsqueda de información, uso de la información, estudios de usuarios
Subjects: B. Information use and sociology of information
Depositing user: Graciela Giunti
Date deposited: 14 May 2012
Last modified: 02 Oct 2014 12:22
URI: http://hdl.handle.net/10760/16966

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