Carencias en los sistemas de gestión del conocimiento: una revisión bibliográfica

Pinto-Prieto, Laura-Patricia, Becerra-Ardila, Luis-Eduardo and Gómez-Flórez, Luis-Carlos Carencias en los sistemas de gestión del conocimiento: una revisión bibliográfica. El profesional de la información, 2012, vol. 21, n. 3. [Journal article (Unpaginated)]

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English abstract

The importance of knowledge as a sustainable competitive advantage and the increasing development of information technology (IT) have led to knowledge management systems (KMS), facilitating and encouraging the processes of generation, codification and transfer of knowledge in organizations. The interest of professionals, academics and researchers has been growing for several years, to the point that it can be stated that knowledge management is a topic on the rise. Nonetheless, if we review their status in organizations, there are great difficulties in their implementation, difficulties that cover various aspects. Through a review of the literature, this paper explores the present gaps in the implementation of KMS. The results reflect the dominance of a reductionist approach in this area, with a focus on IT, revealing the need for a holistic approach, guided by what makes sense in the organization.

Spanish abstract

La importancia del conocimiento como ventaja competitiva sostenible y el desarrollo de las tecnologías de información, han dado lugar a los sistemas de gestión del conocimiento (SGC), facilitando e impulsando los procesos de generación, codificación y transferencia del conocimiento en las organizaciones. El interés de profesionales, académicos e investigadores es creciente desde hace varios años, y la gestión de conocimiento es un tema en auge. Sin embargo, al examinar su estado en las organizaciones, se encuentran grandes dificultades en su incorporación. Mediante una revisión de la bibliografía se analizan los fallos usuales producidos en la implementación de los SGC. Los resultados reflejan la visión reduccionista que se centra sólo en las tecnologías de la información, revelándose la necesidad de una visión holística para poder tener éxito.

Item type: Journal article (Unpaginated)
Keywords: Knowledge management, Knowledge, Information systems and technologies, Knowledge management systems, Knowledge management processes, Gaps in knowledge management systems.
Subjects: B. Information use and sociology of information > BD. Information society.
F. Management. > FA. Co-operation.
I. Information treatment for information services > ID. Knowledge representation.
Depositing user: Laura Patricia Pinto Prieto
Date deposited: 04 Sep 2012
Last modified: 02 Oct 2014 12:23
URI: http://hdl.handle.net/10760/17477

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