Conteúdo gerado pelos utilizadores: desafios para as bibliotecas

Leitão, Paulo Conteúdo gerado pelos utilizadores: desafios para as bibliotecas. Cadernos BAD, 2010, n. Nº 1/2, pp. 113-150. [Journal article (Print/Paginated)]

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English abstract

The democratization of access to ICT and the emergence of platforms that focus on publishing content and the socialization of individuals gave birth to a new kind of information consumer, now also a producer. The result of this new role, commonly referred to as user-generated content, is a relatively recent phenomenon, but, thanks to the ubiquity of technology; it has spread, although the behavior of most individuals on the web is guided by other motivations, namely communication. The content produced is manifold, provides multiple levels of granularity, may be original, derivative or the result of a remix, is produced individually or cooperatively on platforms calling for the socialization, and in which few individuals are major producers and most sporadic contributors. The use of such content by the community also seems to follow a constant that translates into the consumption of a large number of content by few people and in a small popularity of many, which nevertheless does not cease to be a new possibility to achieve a diverse number of small niches. The problems of originality, privacy and quality are the most recurrently occur in the discussion of the other side of this coin. Libraries have been tentatively to accept these new producers, even opening their participation instruments of organization and information retrieval that historically were only his, but showing some difficulty in taking the role of producing, in co-operation, new content, than the traditional domain of meta-information. The discussion around issues such as organization, retrieval and preservation of this content is first started, and the management of these communities of users / producers. However, this is a reality that cannot be ignored and it is expected that this contribution will serve to launch the discussion and research library community in Portugal.

Portuguese abstract

A democratização do acesso às tecnologias da informação e comunicação e a emergência de plataformas que privilegiam a publicação de conteúdos e a socialização dos indivíduos, fez nascer um novo tipo de consumidor de informação, agora também produtor. O resultado deste novo papel, normalmente designado por Conteúdo Gerado pelos Utilizadores é um fenómeno relativamente recente, mas que, graças à ubiquidade da tecnologia, se tem vindo a espalhar, apesar de o comportamento da maioria dos indivíduos na Web ser orientado por outras motivações, nomeadamente a da comunicação. O conteúdo produzido é multiforme, apresenta diversos níveis de granularidade, pode ser original, derivado ou resultar de uma remistura, é produzido individualmente ou de forma cooperativa em plataformas que apelam à socialização, e nas quais poucos indivíduos são grandes produtores e a grande maioria contribuintes esporádicos. A utilização destes conteúdos pela comunidade parece obedecer também a uma constante que se traduz no consumo dos mesmos, poucos, conteúdos por um grande número e numa popularidade diminuta de muitos, o que, apesar disso, não deixa de constituir uma nova possibilidade de atingir um número diversificado de pequenos nichos. Os problemas da originalidade, privacidade e qualidade são os que mais recorrentemente ocorrem na discussão da outra face desta moeda. As bibliotecas têm vindo timidamente a aceitar estes novos produtores, abrindo mesmo à sua participação os instrumentos de organização e recuperação de informação que, historicamente, eram só seus, mas demonstrando alguma dificuldade na assumpção do papel de produtoras, em cooperação, de novos conteúdos, que não os do domínio tradicional da meta-informação. A discussão à volta de questões como da organização, recuperação e preservação destes conteúdos dá os primeiros passos, bem como a da gestão destas comunidades de utilizadores/produtores. No entanto, esta é uma realidade que não é possível ignorar e espera-se que este contributo possa servir para lançar a discussão e a investigação na comunidade das bibliotecas portuguesas.

Item type: Journal article (Print/Paginated)
Keywords: Conteúdo gerado pelos utilizadores, CGU, Folksonomias, Metadados sociais, Wikis, Bibliotecas, Catálogo 2.0, User generated content, UGC, Folksonomies, Social metadata, Wikis, Libraries, Catalogue 2.0
Subjects: L. Information technology and library technology. > LC. Internet, including WWW.
Depositing user: Paulo Jorge Oliveira Leitao
Date deposited: 11 Sep 2012
Last modified: 02 Oct 2014 12:23
URI: http://hdl.handle.net/10760/17500

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