Experiencia de usuario en televisión conectada: un estudio con usuarios

Mansilla-Narvaéz, Verónica and Marcos, Mari-Carmen Experiencia de usuario en televisión conectada: un estudio con usuarios. El profesional de la información, 2013, vol. 22, n. 2, pp. 122-127. [Journal article (Paginated)]

[img]
Preview
Text
122-127.pdf - Published version
Available under License Creative Commons Attribution Non-commercial No Derivatives.

Download (602kB) | Preview

English abstract

Methodology and results of a user study on several connected TV devices is presented. Heuristic evaluation, user testing and eye tracker are applied. The results point out a low usability in the tasks that require keyboard and those related to the video on demand service (VoD). These latter tasks have been analysed in depth with eye tracker technology in the device that follows the HbbTV protocol.

Spanish abstract

Se presenta la metodología y resultados de un estudio con usuarios realizado sobre varios dispositivos de televisión conectada. Entre los métodos aplicados se encuentran la evaluación heurística, los tests de usuarios y la técnica de seguimiento de la mirada (eye tracking). Los resultados apuntan a una baja usabilidad en las tareas que requieren el uso del teclado, así como en aquellas relacionadas con el servicio de TV a la carta (video on demand, VoD). Estas tareas se han analizado en profundidad en el dispositivo que incorpora el protocolo HbbTV, para lo que se ha utilizado un eye tracker.

Item type: Journal article (Paginated)
Keywords: Usability, User experience, Connected TV, User testing, Eye tracking, Heuristic evaluation. Usabilidad, Experiencia de usuario, Televisión conectada, Pruebas con usuarios, Evaluación heurística.
Subjects: B. Information use and sociology of information > BI. User interfaces, usability.
Depositing user: Mari-Carmen Marcos
Date deposited: 25 May 2013 06:30
Last modified: 02 Oct 2014 12:26
URI: http://hdl.handle.net/10760/19269

References

"SEEK" links will first look for possible matches inside E-LIS and query Google Scholar if no results are found.

Brooke, John (2005). “SUS: A “quick and dirty” usability scale”. In Jordan, P. W.; Thomas, B.; Weerdmeester, B. A.; McClelland, A. L. Usability evaluation in industry. London: Taylor and Francis.

http://www.itu.dk/courses/U/E2005/litteratur/sus.pdf

Chorianopoulos, Konstantinos (2008). “User interface design principles for interactive television applications”. International journal of human-computer interaction, July, v. 24, n. 6. pp. 556-573.

http://dx.doi.org/10.1080/10447310802205750

Chorianopoulos, Konstantinos; Spinellis, Diomidis (2006). “User interface evaluation of interactive TV: a media studies perspective”. Universal access in the information society, July, v. 5, n. 2, pp. 209-218.

http://dx.doi.org/10.1007/s10209-006-0032-1

El mundo (2007). “Gates augura que la red revolucionará la televisión en los próximos cinco años”. El mundo, 30 enero.

http://www.elmundo.es/navegante/2007/01/29/tecnologia/1170063702.html

HbbTV (2012). “HbbTV specification version 1.5”.

http://www.hbbtv.org/pages/about_hbbtv/HbbTVspecification-1-5_Aug2012.pdf

Nielsen, Jakob; Molich, Rodolf (1990). “Heuristic evaluation of user interfaces”. En: ACM CHI, April, pp. 249-256.

http://dx.doi.org/10.1145/97243.97281

Pirker, Michel; Bernhaupt, Regina (2011). “Measuring user experience in the living room: results from an ethnographically oriented field study indicating major evaluation factors”. En: 9th intl interactive conf on interactive television, pp. 79-82.

http://dx.doi.org/10.1145/2000119.2000133

Obrist, Marianna; Bernhaupt, Regina; Tscheligi, Manfred (2008). “Interactive TV for the home: an ethnographic study on users’ requirements and experiences”. Intl journal of human-computer interaction, Feb., v. 24, n. 2, pp. 174-196.

http://dx.doi.org/10.1080/10447310701821541

Pemberton, Lyn; Griffiths, Richard (2003). “Usability evaluation techniques for interactive television”. En Stephanidis, C. (ed.). Procs of human-computer interaction intl, Universal access in HCI: inclusive design in the information society. Lawrence Erlbaum Associates, v. 4, pp. 882-886.

Sauro, Jeff (2011). “Measuring usability with the system usability scale (SUS)”. Measuring usability, 2 Febr.

http://www.measuringusability.com/sus.php


Downloads

Downloads per month over past year

Actions (login required)

View Item View Item