Frameworks for understanding knowledge sharing in open online communities: Boundaries and boundary crossing

Hara, Noriko and Fichman, Pnina . Frameworks for understanding knowledge sharing in open online communities: Boundaries and boundary crossing., 2013 In: Social Informatics: Past, Present and Future. Cambridge Scholars Publishing. (In Press) [Book chapter]

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English abstract

Earlier studies of Social Informatics strive to understand end-user behaviors of Information and Communication Technologies (ICTs) implemented in organizations (Dutton, 2005). In the 1970s through the 1980s, the usage of ICTs is primary found in organizations such as universities, corporations, and governments. As the price of computer devices came down, more computers were adopted in private homes, and studies of personal computers were added to the corpus of the studies in Social Informatics (e.g., Hara & Kling, 2000). Then, in the 1990s, as more and more people gained access to the Internet, Social Informatics became interested in studies on Internet use in various settings (e.g., Kling, 2006). In the early 21st century, there was a surge in social media use, which led to a wave of studies seeking insight into user relationships with social media and the consequences of this activity(e.g, Turkle, 2011). This paper focuses on a specific activity, knowledge sharing, in the social media setting from a Social Informatics perspective.

Item type: Book chapter
Keywords: boundaries, online communities, social informatics
Subjects: A. Theoretical and general aspects of libraries and information. > AB. Information theory and library theory.
B. Information use and sociology of information > BA. Use and impact of information.
B. Information use and sociology of information > BC. Information in society.
B. Information use and sociology of information > BD. Information society.
B. Information use and sociology of information > BG. Information dissemination and diffusion.
C. Users, literacy and reading. > CA. Use studies.
L. Information technology and library technology > LB. Computer networking.
L. Information technology and library technology > LC. Internet, including WWW.
L. Information technology and library technology > LD. Computers.
Depositing user: Amanda Ferrara
Date deposited: 07 Oct 2013 15:39
Last modified: 02 Oct 2014 12:28
URI: http://hdl.handle.net/10760/20330

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