Perceptions of usability and usefulness of digital libraries

Matusiak, Krystyna Perceptions of usability and usefulness of digital libraries. International Journal of Humanities and Arts Computing , 2012, vol. 6, n. 1-2. [Journal article (Unpaginated)]

[img]
Preview
Text
Matusiak_2012_Perceptions of usability and usefulness of digital libraries_pre-publication version(1).pdf

Download (353kB) | Preview

English abstract

This paper provides an overview of a case study research that investigated the use of Digital Library (DL) resources in two undergraduate classes and explored faculty and students’ perceptions of educational digital libraries. This study found that students and faculty use academic DLs primarily for textual resources, but turn to the open Web for visual and multimedia resources. The study participants did not perceive academic libraries as a useful source of digital images and used search engines when searching for visual resources. The limited use of digital library resources for teaching and learning is associated with perceptions of usefulness and ease of use, especially if considered in a broader information landscape, in conjunction with other library information systems, and in the context of Web resources. The limited use of digital libraries is related to the following perceptions: 1) Library systems are not viewed as user-friendly, which in turn discourages potential users from trying DLs provided by academic libraries; 2) Academic libraries are perceived as places of primarily textual resources; perceptions of usefulness, especially in regard to relevance of content, coverage, and currency, seem to have a negative effect on user intention to use DLs, especially when searching for visual materials.

Item type: Journal article (Unpaginated)
Keywords: Digital libraries, Usability, Usefulness, Perceptions, Use of Digital Resources
Subjects: B. Information use and sociology of information > BI. User interfaces, usability.
C. Users, literacy and reading. > CA. Use studies.
Depositing user: Krystyna Matusiak
Date deposited: 22 Oct 2013 23:49
Last modified: 02 Oct 2014 12:28
URI: http://hdl.handle.net/10760/20443

References

Bertot, J.C., Snead, J.T., Jaeger, P.T., & McClure, C.R. (2006). Functionality, usability, and accessibility: Iterative user-centered evaluation strategies for digital libraries. Performance Measurement and Metrics, 7(1), 17-28.

Bishop, A.P., Van House, N.A., & Buttenfield, B.P. (2003). Introduction: Digital libraries as sociotechnical systems. In A.P. Bishop, N.A. Van House, & B.P. Buttenfield (Eds.), Digital library use: Social practice in design and evaluation (pp. 85 – 118). Cambridge, MA: MIT Press.

Blandford, A. (2006). Interacting with information resources: digital libraries for education. International Journal of Learning Technology, 2(2.3), 185-202.

Borgman, C.L. (1999). What are digital libraries? Competing visions. Information Processing and Management, 35, 227-243.

Breivik, P. S. & Gee, E. G. (2006). Higher education in the Internet age: Libraries creating a strategic edge. Westport, CT: American Council on Education and Preager Publishers.

Brown, J. S. & Duguid, P. (2000). The social life of information. Boston, MA: Harvard Business School Press.

Buchanan, S. & Salako, A. (2009). Evaluating the usability and usefulness of a digital library. Library Review, 58(9), 638-651.

Candela, L., Castelli, D., Ioannidis, Y., Koutrika, G., Pagano, P., Ross, S., et al. (2007). Setting the foundations of digital libraries. The Delos Manifesto. D-Lib Magazine, 13 (3/4). Retrieved November 13, 2010 from http://www.dlib.org/dlib/march07/castelli/03castelli.html.

Chowdhury, S., Landoni, M., & Gibb, F. (2006). Usability and impact of digital libraries: a review. Online Information Review, 30(6), 656-680.

CIBER. (2007). Information behaviour of the researcher of the future. London: University of College London, CIBER. Retrieved September 12, 2010 from http://www.jisc.ac.uk/media/documents/programmes/reppres/ggbllearningreport.pdf

Davis, F. D. (1993). User acceptance of information technology: System characteristics, user perceptions and behavior impacts. International Journal of Man-Machine Studies, 38(3), 475-487.

Davis, F.D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.

De Rosa, C. at al. (2011). Perceptions of Libraries, 2010: Context and Community. A Report to the OCLC Membership. Dublin, Ohio: OCLC.

De Rosa, C., et al. (2005). Perceptions of Libraries and Information Resources. A Report to the OCLC Membership. Dublin, Ohio: OCLC.

Gibbons, S. (2007). The Academic library and the Net Gen student: Making the connections. Chicago: American Library Associations.

Greenstein, D. (2000). Digital libraries and their challenges. Library Trends, 49(2), 290-303.

Harley, D. (2006). Use and users of digital resources: A focus on undergraduate education in the humanities and social sciences. Berkeley, CA: Center for Studies in Higher Education. Retrieved January 15, 2011, from http://cshe.berkeley.edu/publications/publications.php?id=211

Hong, W., Thong, J.Y.I, Wong, W.M., & Tam, K.Y. (2002). Determinants of user acceptance of digital libraries: An empirical examination of individual differences and system characteristics. Journal of Management Information Systems, 18(3), 97-124.

Jeng, J. (2005). What is usability in the context of the digital library and how can it be measured? Information Technology and Libraries, 24(2), 47-56.

Jones, S. (2002). The Internet goes to college: How students are living in the future with today's technology. Washington, DC: Pew Internet & American Life Project. Retrieved September 12, 2010 from http://www.pewinternet.org/pdfs/PIP_College_Report.pdf

Kim, J.-A. (2006). Toward an understanding of Web-based subscription database acceptance. Journal of the American Society for Information for Information Science and Technology. 57 (13), 1715-1728.

Law, D. (2009). Academic digital libraries of the future: An environment scan. New Review of Academic Librarianship, 15(1), 53-67.

Mardis, M., Hoffman, E., & Marshall, T. (2008). A new framework for understanding educational digital library use: Re-examining digital divides in U.S. schools. International Journal on Digital Libraries, 9(1), 19-27.

McMartin, F., Iverson, E., Wolf, A., Morrill, J., Morgan, G., & Manduca, C. (2008). The use of online digital resources and educational digital libraries in higher education. International Journal on Digital Libraries, 9(1), 65-79.

Mirel, B. (2004). Interaction design for complex problem solving: developing useful and usable software. San Francisco: Morgan Kaufmann.

Nielsen, J. (1993). Usability Engineering. Boston, MA: Academic Press.

Prensky, M. (2001). Digital natives, digital immigrants. On the Horizon, 9(5), 1-6.

Recker, M. M., Dorward, J., & Nelson, L.M. (2004). Discovery and use of

online learning resources: Case study findings. Educational Technology & Society, 7(2), 93-104.

Rubin, J. (1994). Handbook of usability testing: How to plan, design, and conduct effective tests. New York, NY: John Wiley & Sons.

Sheeja, N.K. (2010). Undergraduate students' perceptions of digital library: A case study. The International Information & Library Review, 42 (3), 149-153.

Smith. A.D. (2002). The problem of perception. Cambridge, MA: Harvard University Press.

Tammaro, A.M. (2008). User perceptions of digital libraries: A case study in Italy. Performance Measurement and Metrics, 9(2), 130-137.

Thong, J. Y.L., Hong, W., & Tam, K.Y. (2004). What leads to user acceptance of digital libraries? Communications of the ACM, 47(11), 79-83.

Tsakonas, G. & Papatheodorou, Ch. (2008). Exploring usefulness and usability in the evaluation of open access digital libraries. Information Processing and Management, 44, 1234-1250.

Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User Acceptance of information technology: Toward a unified view. MIS Quarterly, 27(3), 425-478.

Wingard, R. G. (2004). Classroom teaching changes in web-enhanced courses: A multi-institutional study. Educause Quarterly, 27(1), 26-35. Retrieved September 3, 2010 from http://connect.educause.edu/Library/EDUCAUSE+Quarterly/ClassroomTeachingChangesi/39853


Downloads

Downloads per month over past year

Actions (login required)

View Item View Item