Ezadi Yegane, Mehri A Review of "Developing Technologies in E-Services, Self-Services and Mobile Communication: New Concepts"., 2014 [Review]
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English abstract
Technological developments have rapidly impacted many areas of commercial activity over the last decade. One feature of this is a trend towards technology-enabled self-service, or e-services, with suppliers of goods and services encouraging customers to interact with machines rather than staff in conducting transactions. Developing Technologies in E-Services, Self-Services, and Mobile Communication: New Concepts, edited by Ada Scupola, is a suitable book in this area.
Item type: | Review |
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Keywords: | e-services; self services; mobile communication; information |
Subjects: | J. Technical services in libraries, archives, museum. > JG. Digitization. J. Technical services in libraries, archives, museum. > JJ. Document delivery. L. Information technology and library technology > LC. Internet, including WWW. |
Depositing user: | mr mahmood khosrowjerdi |
Date deposited: | 14 Jul 2014 15:28 |
Last modified: | 02 Oct 2014 12:32 |
URI: | http://hdl.handle.net/10760/23483 |
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