Subject gateways: herramientas para el filtrado de contenidos en la world wide web. Propuesta metodológica para su evaluación

Fernández-Ramos, Andrés Subject gateways: herramientas para el filtrado de contenidos en la world wide web. Propuesta metodológica para su evaluación., 2013 PhD thesis, Universidad de Granada (Spain). [Thesis]

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English abstract

Internet has dramatically changed the ways of communication and access to information. The large amount of information available on the web and the lack of filters for publication imply that people face great difficulties in accessing to high quality information. Deficiencies of Internet search engines and the lack of information literacy bring more restrictions to achieve an efficient access to valuable web resources. To address these problems and provide their users with high quality web resources, libraries have designed and implemented different solutions. Subject gateways are probably the more effective of them because they use all the library background to identify, select, catalog, classify and disseminate internet resources. The objective of this research is to carry out an assessment of the quality of subject gateways in the last years in order to detect their strengths and weaknesses, observe their evolution, and identify best practices. For this purpose, we design a specific tool for assessing the quality of subject gateways, which includes 30 items divided in three main categories: access to information, management and value-added elements. The tool was applied to a sample of 30 subject gateways in 2007 and 2012. We find substantial differences across the subjects gateways under analysis and that their average quality is quite good in the two first categories but not in the last one. Regarding the temporal evolution, we only observe improvements on valued added services, but they are no significant.

Spanish abstract

La aparición de internet ha supuesto en cambio radical en las formas de acceder a la información. La comodidad con la que se accede a ella a través de internet ha supuesto una trasformación de los hábitos informacionales de la gente, que a través de motores de búsqueda dispone de millones de documentos web para su consulta. Sin embargo, la carencia de filtros y la facilidad con la que cualquiera puede publicar en internet, ha significado una sobreabundancia de información, tanto valiosa como irrelevante, que repercute negativamente en las posibilidades de encontrar recursos fiables y de calidad. Las carencias de los motores a la hora de identificar información de calidad, hace necesario el desarrollo de otros tipos de sistemas de información, que apliquen los conocimientos bibliotecarios relacionados con la selección y descripción de documentos. Los subject gateways nacen precisamente con esa finalidad, la de aportar una aproximación a la búsqueda y recuperación de información basada en la calidad en vez de en la cantidad mediante la aplicación de técnicas bibliotecarias. A pesar de su utilidad y vigencia, su uso es menor de lo que podría esperarse, lo que hace necesario un diagnóstico de su situación y un análisis del papel que juegan hoy en día en la recuperación de información en internet. Por estos motivos, en este trabajo se pretende llevar a cabo un diagnóstico de la calidad de los subject gateways en los últimos años para poder detectar sus puntos fuertes, sus debilidades y su evolución, así como para identificar las mejores prácticas, que puedan servir de referente y modelo a seguir. Debido a las carencias en cuanto a herramientas específicas para tal labor, el otro gran objetivo que se persigue es crear un modelo de evaluación que permita, a partir de la utilización de herramientas concretas, valorar de forma rigurosa su calidad. Para alcanzar los objetivos propuestos, primeramente se diseñó un modelo general de evaluación, compuesto por dos herramientas específicas, una para evaluar a calidad del servicio y otra su proceso de selección de recursos, que permitían valorar numéricamente los aspectos relacionados con la calidad de los subject gateways. A continuación, se llevó a cabo la evaluación de una muestra de 30 subject gateway entre los años 2007 y 2012 utilizando una adaptación de la primera de esas herramientas. Se observó que su calidad era aceptable, pero que había grandes diferencias entre unos casos y otros, identificándose además sus principales puntos débiles y fortalezas, siendo los servicios de valor añadido el aspecto que presentaba mayores carencias. En el periodo de tiempo estudiado no ha habido variaciones significativas, obteniéndose unas valoraciones similares en las dos recogidas de datos. Se concluye que la herramienta de evaluación utilizada es adecuada para los fines para los que fue diseñada y se resalta la importancia de evaluar para mejorar la calidad de los subject gateways. En base a un diagnóstico adecuado pueden tomarse decisiones fundadas que ayuden a su mejora.

Item type: Thesis (UNSPECIFIED)
Keywords: subject gateways, portals, quality, assessment, evaluation, digital libraries. portales temáticos , portales, calidad , evaluación , bibliotecas digitales
Subjects: B. Information use and sociology of information > BG. Information dissemination and diffusion.
H. Information sources, supports, channels. > HP. e-resources.
H. Information sources, supports, channels. > HR. Portals.
I. Information treatment for information services > II. Filtering.
L. Information technology and library technology > LZ. None of these, but in this section.
Depositing user: Dr. Andrés Fernández-Ramos
Date deposited: 02 Dec 2014 15:09
Last modified: 02 Dec 2014 15:09
URI: http://hdl.handle.net/10760/24011

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