Design Patterns to Enhance Accessibility and Use of Social Applications for Older Adults

Luna-García, Huizilopoztli, Mendoza-González, Ricardo and Álvarez-Rodríguez, Francisco-Javier Design Patterns to Enhance Accessibility and Use of Social Applications for Older Adults. Comunicar, 2015, vol. 23, n. 45, pp. 85-94. [Journal article (Paginated)]

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English abstract

The aim of this paper is to present a non-exhaustive set of 36 design patterns for interactive social applications used by older adults. This proposal represents a reliable starting point for designers/developers to easily incorporate usability in interfaces for said technology promoting technology acceptance, use and adoption among older adults. The proposed patterns were based on previous efforts commonly presented as a design criteria and guidelines to describe usability issues in this kind of interfaces, reinforcing those alternatives by specifying related usability issues and providing solutions in a pattern-fashion useful for designers/developers. Pertinence of the patterns was analyzed through a usability study implementing «heuristic evaluation» technique (frequently used in Human-Computer Interaction to obtain users’ perception on a particular design). The study was conducted from two perspectives: the vantage point from experts, and the perception of a social group of older adults. The analysis revealed the proposed patterns are conducive to create well-designed interfaces able to provide a better user experience, encouraging a positive impact in the quality of life in older adults.

Spanish abstract

El objetivo de este artículo fue proponer una colección no exhaustiva de 36 patrones para el diseño de interacciones en aplicaciones sociales para adultos mayores. La propuesta representa un punto de partida confiable para facilitar, a diseñadores/desarrolladores, la integración de usabilidad en las interfaces de estas tecnologías con el fin de fomentar su aceptación, uso y adopción entre los adultos mayores. Esta propuesta se basa en esfuerzos previos comúnmente expresados como criterios y guías de diseño para definir los posibles problemas de usabilidad en este tipo de interfaces, y se concentra en reforzar estos enfoques mediante la integración de una mayor descripción de tales anomalías y alternativas de solución bajo una estructura de patrones útil para los diseñadores/desarrolladores. Se realizó un estudio de usabilidad con la técnica «evaluación heurística» (comúnmente utilizada en interacción hombre-máquina para obtener la percepción de los usuarios sobre un diseño particular). El trabajo se llevó a cabo desde dos perspectivas: el punto de vista de expertos técnicos y la percepción de un grupo social de adultos mayores. Los resultados reflejaron que los patrones propuestos propician la creación de interfaces bien diseñadas capaces de ofrecer una mejor experiencia de uso y promueven un impacto positivo en la calidad de vida de los adultos mayores.

Item type: Journal article (Paginated)
Keywords: Accessibility, usability, elder, digital divide, digital inclusion, social interaction, social networks, interaction patterns
Subjects: C. Users, literacy and reading.
Depositing user: Alex Ruiz
Date deposited: 25 Jul 2015 15:15
Last modified: 25 Jul 2015 15:15
URI: http://hdl.handle.net/10760/25449

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