Learner Support Services in Open Distance Learning System: Case Study on IGNOU

Chattopadhyay, Sougata Learner Support Services in Open Distance Learning System: Case Study on IGNOU., 2014 . In Distance Learning and Reciprocal Library System: Is Public Library Network the better Option!!, Netaji Subhas Open University, Kolkata, 6-7th June 2014. [Conference paper]

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English abstract

Learner support services are the most vital component of any open and distance learning (ODL) system. It includes wide range of academic and other related activities. The support services should not only be responsive to the needs of the distance learners but should also be accessible. Monitoring of the support services has to be a continuous and ongoing exercise, which could bring constant improvement through innovations in the support services. This paper analyzes the aim of learner support services, various categories of learner support services, how far Indira Gandhi National Open University (IGNOU) has providing interactive support services at the study centres, staff responsibility for providing the services, ICT facilities and equipment at the study centres, mode of service delivery and monitoring mechanism to ensure effective student support services.

Item type:	Conference paper
Keywords:	Learner support, Open Distance Learning (ODL), EduSat.
Subjects:	A. Theoretical and general aspects of libraries and information.
Depositing user:	Mr. Sougata Chattopadhyay
Date deposited:	17 Mar 2016 14:53
Last modified:	17 Mar 2016 14:53
URI:	http://hdl.handle.net/10760/29071

References

1. Tait, Alant. “Management of services to students”. Planning and management in open and distance education. Ed. Santosh Panda. London : Kogan Page, 2003. 144-158. Print

2. Pandey, Sanjeev and Masood Parveez. “Monitoring Learning Support Services” Four Decades of Distance Education in India : Reflections on Policy and Practice. Ed. Suresh Garg, V. Venkaiah, Chambi Puranik and Santosh Panda. New Delhi : Viva, 2006. 290-304. Print.

3. Jha, S. R., C. K. Ghosh and P. K. Mehta “Networked and Decentralised Learner Support” Four Decades of Distance Education in India : Reflections on Policy and Practice. Ed. Suresh Garg, V. Venkaiah, Chambi Puranik and Santosh Panda. New Delhi : Viva, 2006. 277-389. Print.

4. Somayajulu, B. K. and Tata Ramkrishna. Distance Learners and Support Services: Current Trends and Prospect, n.p. n.d. Web. 5 March 2014.

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