Gestión de la información personal en usuarios avanzados en TIC

Ferran-Ferrer, Núria and Pérez-Montoro, Mario Gestión de la información personal en usuarios avanzados en TIC. El profesional de la información, 2009, vol. 18, n. 4, pp. 365-373. [Journal article (Paginated)]

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English abstract

A large part of the research on personal information management is scattered through many journals due to the intrinsic characteristics of this topic. This work tries to compile a more complete, global and integrated study of that type of management strategies. Our study offers an analytical model of the informational behaviour of a group of individuals (students of an e-learning university, UOC) who have a positive perception of the information and communication technologies and use them intensively in their academic, professional and everyday contexts. From this qualitative research (24 interviews and content analysis), four user profiles (reactive, passive, comprehensive and proactive) have been identified in relation to personal information management and its relevant variables: access, management and use of information, cognitive style, attitude, information-related competencies, ICT perception, and academic, professional and everyday contexts. These profiles show the differences in information behaviour for each context (daily life, professional and academic). Identification of the user profiles was the essential first step in a user centered service design that addresses the specific intervention/contribution appropriate to each user type, taking into account tool and process requirements needed for them to develop efficient information behaviours.

Spanish abstract

Se presenta un modelo de análisis del comportamiento informacional global de un colectivo de individuos (estudiantes de la Universitat Oberta de Catalunya) que tienen una percepción positiva sobre el uso de las tecnologías de la información y la comunicación y que realizan un uso intensivo de las mismas. A partir de una aproximación cualitativa, mediante 24 entrevistas y un posterior análisis del contenido, se identifican cuatro perfiles distintos de gestión de la información personal (reactivo, pasivo, exhaustivo y proactivo) en base a diez variables subyacentes (acceso, gestión y usos de la información, competencias informacionales, perfil cognitivo, actitud, percepción de las TIC, ámbito académico, profesional y de la vida diaria) y se ponen de relieve las diferencias de comportamiento informacional dependiendo del ámbito en el que se encuentren. La identificación de los perfiles es un estadio básico del diseño centrado en los usuarios que facilita la realización de intervenciones específicas para cada tipo de usuario, respetando requerimientos de herramientas y procesos para que puedan desarrollar su comportamiento informacional de forma eficiente y eficaz.

Item type: Journal article (Paginated)
Keywords: Comportamiento informacional, Modelos, E-learning, Búsqueda de información, Gestión de información, Uso de información, Contextos de uso, Information behaviour, E-learning students, Patterns, Usage contexts, Information seeking behaviour, Information management, Information use.
Subjects: C. Users, literacy and reading. > CB. User studies.
Depositing user: Mr Javier Alberto Macías Vázquez
Date deposited: 29 Apr 2016 10:13
Last modified: 29 Apr 2016 10:13


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