User’s Satisfaction with Library Resources and Services: A Case Study of IIT Libraries in India

Singh, Kunwar and Kuri, Ramesh User’s Satisfaction with Library Resources and Services: A Case Study of IIT Libraries in India. International Research: Journal of Library & Information Science, 2017, vol. 7, n. 3, pp. 496-509. [Journal article (Paginated)]

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English abstract

This present study is an investigation of user’s satisfaction with library resources and services in IIT libraries in India. A survey research method was adopted to address the research questions. 800 questionnaires were distributed among final year graduate students, postgraduate students, research scholars and faculty members of 7 IIT libraries to collect relevant data regarding their satisfaction. 758 filled-in questionnaires were received and analyzed. On the basis of finding, some suggestions have included in this study to increase user’s satisfaction from libraries

Item type: Journal article (Paginated)
Keywords: User Satisfaction, Library Resources & Services, Library Users, IIT Libraries
Subjects: C. Users, literacy and reading. > CA. Use studies.
Depositing user: Mr Ramesh Kuri
Date deposited: 16 Jan 2018 07:41
Last modified: 16 Jan 2018 07:41
URI: http://hdl.handle.net/10760/32196

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