Digital Reference Service using E-Resources: a Study at St. Xavier’s College Central Library, Kolkata.

Chattopadhyay, Sougata and Mukhopadhyay, Chinmay Digital Reference Service using E-Resources: a Study at St. Xavier’s College Central Library, Kolkata., 2018 . In International Seminar on Rejuvenating Public Library Services through Digital References Sources, Dept. of Library and Information Science Jadavpur University, 22-23 February 2018. [Conference paper]

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English abstract

Reference service is always a vital component in library service; it provides personalized assistance to the users to access up-to-date information. Due to the emerging trend of virtual library and influence of web technology, the concept of traditional reference service has switched over into digital reference service (DRS) using e-reference resources. This paper highlights some of the basic aspects of digital reference services, how the reference librarian of St Xavier’s College provides digital reference service and finally user’s satisfaction using digital reference services.

Item type:	Conference paper
Keywords:	E-Reference Resources, Digital Reference Service (DRS), E-Resources
Subjects:	C. Users, literacy and reading.
Depositing user:	Mr. Sougata Chattopadhyay
Date deposited:	25 Feb 2018 06:17
Last modified:	25 Feb 2018 06:17
URI:	http://hdl.handle.net/10760/32430

References

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