How white is your UX practice?: inclusion and diversity in critical UX research

Larose, Karine and Barron, Simon . How white is your UX practice?: inclusion and diversity in critical UX research., 2017 In: User Experience in Libraries: Yearbook 2017. CreateSpace Independent Publishing Platform, pp. 23-33. [Book chapter]

[img]
Preview
 Text
Larose and Barron - Pages from UXLibs 2017 Yearbook.pdf
Download (535kB) | Preview

English abstract

During summer 2016, Imperial College London’s Library Information Systems team ran user experience research into the information-seeking behaviour of undergraduate and postgraduate students focusing on the use of the library catalogue and discovery interface. We gathered some really interesting findings which are helping to inform our continued redesigning of Imperial’s Ex Libris Primo search and discovery software. Our results are available in reports online but in this paper we want to talk about what we did wrong, the limitations of our methodology, and the impact on our approach to inclusion and diversity in our UX work and our view of wider UX research in libraries.

Item type: Book chapter
Keywords: diversity, user experience, inclusion, systems design, discovery
Subjects: B. Information use and sociology of information > BI. User interfaces, usability.
C. Users, literacy and reading. > CB. User studies.
G. Industry, profession and education. > GE. Staff.
L. Information technology and library technology > LR. OPAC systems.
Depositing user: Mr Simon Bowie
Date deposited: 02 Mar 2018 09:31
Last modified: 02 Mar 2018 09:31
URI: http://hdl.handle.net/10760/32461

References

Andrews, P., 2016. User Experience Beyond Ramps: The Invisible Problem and the Special Case. In A. Priestner and M. Borg, eds. User experience in libraries: applying ethnography and human-centred design. Abingdon: Routledge, pp. 108–20.

Belger, J. and Chelin, J., 2013. The inclusive library: an investigation into provision for students with dyslexia within a sample group of academic libraries in England and Wales. Library and information research, 37(115), pp. 7–32.

Charmaz, K., 2014. Constructing grounded theory. 2nd edition. London: Sage.

CILIP, 2015. Landmark UK information workforce survey reveals ongoing gender pay gap. CILIP: the library and information association [online] 24 November. Available at: <https://www.cilip.org.uk/news/landmark-uk-information-workforce-survey-reveals-ongoing-gender-pay-gap>.

critlib, 2017. about / join the discussion. critlib.org [online]. Available at: <http://critlib.org/about>.

Ellis, C., Adams, T.E., and Bochner, A.P., 2010. Autoethnography: an overview. Forum qualitative sozialforschung, 12(1), pp. 345–57.

Fook, J., 2007. Reflective Practice and Critical Reflection. In J. Lishman, ed. Handbook for practice learning in social work and social care, second edition: knowledge and theory. Basingstoke: Palgrave, pp. 363–75.

Hathcock, A., 2015. White Librarianship in Blackface: Diversity Initiatives in LIS. In the library with the lead pipe [online] 7 October. Available at: <http://www.inthelibrarywiththeleadpipe.org/2015/lis-diversity/>.

King, M., Bergstrom, C., Correll, S., Jacquet, J. and West, J., 2016. Men set their own cites high: Gender and self-citation across fields and over time. arXiv [online] 30 June. Available at: <https://arxiv.org/abs/1607.00376>.

Priestner, A., 2017. Approaching maturity: UX adoption in libraries (presentation delivered at UXLibs3 conference in Glasgow on 6 June).

Scope, 2017. What is the social model of disability? Scope [online]. Available at: <https://www.scope.org.uk/about-us/our-brand/social-model-of-disability>.

Union of the Physically Impaired Against Segregation, 1975. Fundamental Principles of Disability (discussion held on 22 November) [pdf]. Available at: <http://disability-studies.leeds.ac.uk/files/library/UPIAS-fundamental-principles.pdf>.

Watters, A., 2012. Openwashing: n., having an appearance of open-source and open-licensing for marketing purposes, while continuing proprietary practices. Twitter, 26 March. Available at: <https://twitter.com/audreywatters/status/184387170415558656>.


Downloads

Downloads per month over past year

Actions (login required)

View Item View Item
Contact us
Send email Sponsors
Sponsor: AIMS Sponsor: D&P Sponsor: UniNa CAB Get connected
Facebook Facebook Twitter Twitter Linkedin LinkedIn RSS RSS