Gallo-León, José-Pablo La biblioteca es servicio (y en ello está nuestro futuro). El profesional de la informacion, 2015, vol. 24, n. 2, pp. 87-93. [Journal article (Paginated)]
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English abstract
A library is a service (and our future depends on it)Despite their public image, libraries have always been based more on the services provided than on the collection, which is only a tool for the service. Therefore, library services should be the basis for libraries’ development and survival. The design of those services must be based on the needs of their users, who are the reason why libraries exist. As a matter of fact, the entire library should be addressed to the users, offering services that cover the needs of the broadest possible target population. Technologies that have brought about disruptive change in the model of the library can be also helpful to this purpose.
Spanish abstract
A pesar de la imagen que la sociedad tiene de ellas, las bibliotecas siempre se han fundamentado más en el servicio prestado que en su colección, que es una herramienta para el mismo. Por ello los servicios bibliotecarios deben ser la base para su desarrollo y supervivencia. Su diseño debe partir de las necesidades de los usuarios, pues ellos son su razón de ser. De hecho, toda la biblioteca se debe orientar hacia los usuarios, intentando ofertar unos servicios que cubran las necesidades de una población objetivo lo más amplia posible. Las tecnologías que han supuesto un cambio disruptivo en el modelo de biblioteca nos pueden ser al mismo tiempo de gran ayuda para este objetivo.
Item type: | Journal article (Paginated) |
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Keywords: | Library services; Users’ services; Libraries; Future; Library patrons; Servicios bibliotecarios; Bibliotecas; Prospectiva; Futuro; Usuarios de la biblioteca. |
Subjects: | A. Theoretical and general aspects of libraries and information. > AA. Library and information science as a field. C. Users, literacy and reading. > CA. Use studies. C. Users, literacy and reading. > CC. User categories: children, young people, social groups. C. Users, literacy and reading. > CD. User training, promotion, activities, education. G. Industry, profession and education. |
Depositing user: | Sra. Mónica Marrero-Rioja |
Date deposited: | 28 Nov 2019 16:27 |
Last modified: | 28 Nov 2019 16:27 |
URI: | http://hdl.handle.net/10760/39269 |
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